Veeam®, the #1 global market leader in data protection and ransomware recovery, is on a mission to empower every organization to not just bounce back from a data outage or loss but bounce forward.
With Veeam, organizations achieve radical resilience through data security, data recovery, and data freedom for their hybrid cloud.
The Veeam Data Platform delivers a single solution for cloud, virtual, physical, SaaS, and Kubernetes environments that gives IT and security leaders peace of mind that their apps
and data are protected and always available.
Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 450,000 customers worldwide, including 74% of the Global 2000, who trust Veeam to keep their businesses running.
Technical Customer Support is our customers’ “hotline.” This is a department that has revolutionized the way we think about technical support. They face the challenging reality of one-on-one support and leave our customers with a positive impression, providing invaluable feedback to developers and testers.
We are now looking for Virtualization Backup Engineer – Trainee (German speaker).
The Veeam Backup and Replication (VBR) is a reliable solution that lets us verify the recoverability of backups, recover instantly, and test upgrades in an isolated environment before putting them in production. The VBR technical support engineer is a trusted role providing technical assistance to fellow IT Professionals, using broad and in-depth troubleshooting skills and product knowledge to solve challenging technical issues.
Your tasks will include:
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Supporting a comprehensive software solution to protect virtualized infrastructures;
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Providing technical support for our international customers and remote access to customer information systems for incident management;
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Communicating with customer technology specialists in English by phone and e-mail.
What we expect from you:
- Fluent German;
- English (proficiency level - B1 or higher);
- Familiarity with at least one of the following:
- Windows OS at advanced user level
- UNIX \ Linux
- A practical understanding of TCP/IP
- Strong communication skills.
Your traineeship will include:
- A course of lectures (Windows server, networking, backup, virtualization, Veeam products);
- Supervision by a mentor, who will be responsible for your study of relevant materials, and the development of your written and verbal communication skills with users of Veeam products;
- Access to in-house lab resources based on VMware vSphere and Microsoft Hyper-V from your first day of training.
We Offer:
- Premium healthcare program for you, your spouse, and your children
- Annual vacation and sick days
- Meal vouchers
- Subscription for public transportation
- Mobile phone plan
- MultiSport card
- Cafeteria Benefit Plan allowing you to customize your benefit package with an annual budget to spend on a variety of benefits such as travel, sport, wellness, and education
- Veeam Care Days – additional 24 hours for your volunteering activities
- Professional training and education, including courses and workshops, internal meetups, and unlimited access to our online learning platforms (Percipio, Athena, O’Reilly) and mentoring through our MentorLab program
Please note: If the applicant is permanently present outside of the Czech Republic, Veeam reserves the right to refuse to consider the application for a job.
#LI-DR1
Veeam Software is an equal opportunity employer and does not tolerate discrimination in any form on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state or local law. All your information will be kept confidential.
Please note that any personal data collected from you during the recruitment process will be processed in accordance with our Recruiting Privacy Notice.
The Privacy Notice sets out the basis on which the personal data collected from you, or that you provide to us, will be processed by us in connection with our recruitment processes.
By applying for this position, you consent to the processing of your personal data in accordance with our Recruiting Privacy Notice.
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What We Do
Veeam provides a single platform for modernizing backup, accelerating hybrid cloud and securing data. Veeam has 400,000+ customers worldwide, including 82% of the Fortune 500 and 69% of the Global 2,000. Veeam’s 100% channel ecosystem includes global partners, as well as HPE, NetApp, Cisco and Lenovo as exclusive resellers, and boasts more than 35K transacting partners worldwide.
