Virtual Outpatient Office Manager

Posted 17 Days Ago
Hiring Remotely in Phoenix, AZ, USA
In-Office or Remote
25-25 Hourly
Mid level
Healthtech • Telehealth
The Role
Coordinates administrative and operational activities for virtual outpatient behavioral health programs. Maintains workflows, tracks priorities, prepares performance reports, supports regulatory compliance, schedules treatment services, coordinates patient intake through discharge, monitors drug screens, and assists clinicians with referrals and continuing care services.
Summary Generated by Built In

This is where you change your story

At Meadows we understand that new directions to career advancing and improvement can be scary, but we are excited to offer you a possible new rewarding chapter with us! Come join us in transforming lives!

Who are we?

Meadows Behavioral Health is a leader in the behavioral health industry.  We offer a range of specialized programs, including residential, outpatient, and virtual treatment.  We provide care for drug and alcohol addiction, trauma, sexual addiction, behavioral health conditions, and co-occurring disorders.  We offer state-of-the-art care including neurofeedback and other services. Our evidence-based approach is rooted in decades of clinical experience, with more than 45 years in the field.  Our approach is different and success stories from our patients are the proof.

Who are you?

Are you compassionate, innovative and have a passion to make an impact? Are you looking to get your foot in the door with a company that will believe in your abilities and train you to advance? 75% of our current top-level executive staff are organic internal promotions from within.

We might be a perfect fit for you!

***Please note - while this is a remote position open to all locations, the schedule will be four 10-hour shifts Monday through Thursday from 10 am to 8 pm AZ Mtn. Please only apply if you're able to work this schedule. Thank you!***

Position Summary:

Coordinates and supports the business and operational activities of Meadows Behavioral Healthcare virtual programs in alignment with policies, goals, and objectives established by the Director of Virtual Outpatient Services. Maintains systems based on best practices, quality standards, and accountability for tracking business priorities. Supports coordination among Meadows departments, including Admission-Intake, other Meadow’s treatment programs, Compliance, Patient Finance, Utilization Review, and Business Development.

Essential Job Functions:

  • Maintains workflows and tools for tracking department and business priorities based on the forecasted budget, department goals, objectives, and organizational policies and procedures consistent with the company’s mission.
  • Collects, organizes, and reports data used to support performance improvement planning. Provides business performance reports as requested by administration and regulatory entities.
  • Notifies the Director of Virtual Outpatient Services of issues or events that may adversely affect the operation or effective performance of assigned areas.
  • In conjunction with the Director of Virtual Outpatient Services and the Compliance department, supports department workflows and processes that follow company and department policy and state and Joint Commission regulations.
  • Coordinates all administrative activities, including scheduling of all treatment services.
  • Coordinates with Meadows departments as needed to assist with the patient journey from intake-admission through discharge.
  • Coordinates and monitors virtual random and prescribed drug screens for patients.
  • Assists clinicians with coordinating referrals for adjunctive health and continuing care services.
Qualifications

Education and Experience:


  • Associate degree or higher in business administration preferred
  • 3 year's experience working in a behavioral healthcare setting preferred

We are a Drug Free Company. All positions are designated as Safety Sensitive positions and in light of our company mission, the Company does not employ medical marijuana cardholders. Following an offer of employment, and prior to reporting to work, all applicants will be required to submit to and pass a substance abuse screen.

The Meadows is an equal opportunity employer committed to diversity and inclusion in the workplace. Qualified candidates will receive consideration without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status or any other factor protected by applicable federal, state or local laws. The Meadows provides reasonable accommodations to individuals with disabilities and if you need reasonable accommodation during any time of the employment process, please reach out to [email protected].

Skills Required

  • Associate degree or higher in business administration
  • Three years of experience working in a behavioral healthcare setting
  • Ability to work four 10-hour shifts Monday through Thursday, 10 a.m. to 8 p.m. Arizona Mountain Time
  • Pass a pre-employment substance abuse screening
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The Company
HQ: Phoenix, AZ
479 Employees
Year Founded: 1976

What We Do

Meadows Behavioral Healthcare is a leading provider of evidence-based treatment for unresolved emotional trauma and co-occurring conditions, including substance abuse, eating disorders, and other mental health issues. With over 45 years of clinical experience, they employ a comprehensive, multidisciplinary approach to healing. The organization offers a full continuum of care, including residential, outpatient, and virtual programs, dedicated to restoring overall well-being and ensuring lasting recovery.

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