.png){kind=logo}
Most of what makes American healthcare expensive isn’t medical care. It’s the machinery wrapped around it: middlemen taking a cut, fraud nobody stops, and billing systems designed to fight over payment instead of deliver care. The result is higher premiums, denied claims, surprise bills, and a system patients increasingly experience as adversarial.
Arlo is rebuilding health insurance for small businesses from first principles: making sure as much of every premium dollar as possible goes to care instead of getting absorbed by the system around it. We do that by identifying fraud earlier, steering members toward higher-quality and lower-cost care, automating operational overhead, and eliminating vendors whose business exists mostly to take a cut.
AI is the foundation that makes this work. We use it across underwriting, operations, clinical programs, and member experience to build an insurer that becomes more efficient as the technology improves.
We’re already operating at meaningful scale: profitable, hundreds of millions in premiums, tens of thousands of members covered, and growing quickly through brokers, employers, and partners. Backed by Upfront Ventures, 8VC, and General Catalyst, with a team from Palantir, YC companies, and longtime healthcare operators.
About the Role
We are seeking a Remote Virtual Assistant to support leadership, operations, and cross-functional teams in execution and coordination.
You will be responsible for:
- Managing calendars, scheduling, and coordination across teams
- Supporting internal communication and administrative workflows
- Conducting research and organizing operational materials
- Assisting leadership with task tracking and follow-ups
What We Are Looking For
- Strong organizational and communication skills
- Ability to work independently in a fast-paced environment
- High reliability and responsiveness
- Experience with remote tools (Google Workspace, Slack, etc.)
Process
- 20 min Initial Screen
- 30 min Hiring Manager Interview
- 30 min Role Simulation
- 30–45 min Final Interview
Target Compensation Range
$82,000 – $115,000 + performance bonus
Why Join Arlo:
High ownership: You’ll get real responsibility from day one—our high-trust team empowers you to run with big problems and shape core parts of the company.
Join an important mission: Your work directly influences how people access care and improves lives at scale.
Growth & expansion: We’re moving fast, and as we grow, your scope will grow with us—new challenges, bigger opportunities, and rapid career velocity.
Apply AI to a problem that matters: Instead of optimizing ads or cutting labor costs, you’ll use AI to fundamentally reimagine how people get healthcare.
High pace, high collaboration: We operate with velocity, first-principles thinking, and a team that works closely, openly, and with ambition.
Exact compensation inclusive of salary and any bonuses is determined based on a number of factors including experience and skill level, location, and qualifications which are assessed during the interview process.
Arlo is an equal opportunity employer. We do not discriminate based on age, race, color, creed or religion, national origin, sexual orientation, gender identity or expression, military status, sex, disability, predisposing genetic characteristics, marital status, familial status, status as a victim of domestic violence, or arrest or conviction record, as defined under New York State law.
Skills Required
- Strong organizational and communication skills
- Ability to work independently in a fast-paced environment
- High reliability and responsiveness
- Experience with remote tools (Google Workspace, Slack, etc.)
What We Do
Arlo is a U.S.-based health insurance technology company operating under the legal name Railway Health Inc. dba Arlo. The company was founded in 2022 and is headquartered in New York, where it operates as a managing general underwriter (MGU) building and administering its own level-funded health plans for employers. Arlo’s mission is to redesign traditional health insurance by combining underwriting, technology, and direct member support into a single integrated system. The company focuses on improving affordability, transparency, and access to care by reducing administrative friction and giving employers and employees more predictable healthcare costs. Instead of relying on legacy insurance carriers, Arlo builds and manages its own health plans, supported by proprietary risk and underwriting technology. It works primarily through licensed brokers and serves small and mid-sized employers across the United States. The company emphasizes: Transparent healthcare pricing Preventive-first care models Reduced administrative complexity for employers Technology-driven underwriting and claims management Member support through digital tools and care navigation Arlo has rapidly scaled since its founding, serving thousands of employer groups and expanding its presence in the U.S. health insurance market.
Why Work With Us
Arlo is unique because it combines healthcare, underwriting, and technology into one integrated system, allowing the company to design and manage its own health plans instead of relying on traditional insurers. This gives teams more control, faster decision-making, and a direct impact on improving healthcare experiences for members.
