About the Company:
The Flex is a rapidly growing start-up based in London that strives to be the leading provider of short-stay accommodation worldwide. We take pride in our commitment to excellence, thought leadership, and a culture of transparency. Our team is hardworking and dedicated to delivering exceptional customer service that exceeds expectations.
We are seeking new members to join our team who are fast learners and hard workers with a desire to grow with the company.
Job Summary:The Flex is seeking a highly organized, proactive, and detail-oriented Virtual Assistant to support the day-to-day operations of our flexible accommodation business. The ideal candidate will be responsible for managing administrative tasks, ensuring smooth communication between teams, and providing exceptional support to our clients.
Qualifications and Skills:
Excellent written and verbal communication skills in English.
Strong organizational skills and attention to detail.
Ability to multitask, prioritize, and meet deadlines.
Proficiency in productivity tools such as Microsoft Office, Google Workspace, and project management tools (e.g., Trello, Asana, or Slack).
Familiarity with customer relationship management (CRM) software is a plus.
Tech-savvy with the ability to learn new tools quickly.
Proactive and self-motivated.
Customer-focused mindset with problem-solving skills.
High level of confidentiality and professionalism.
Adaptable to a fast-paced and dynamic work environment.
Requirements:
To be considered for this position, you must meet the following requirements:
* Fluent in written and verbal English
* A reliable mobile phone, laptop, and internet connection
* Availability to work weekends on a rotating basis
* Ability to work more than the normal working hours and extra days when needed
* A desire to commit to a long-term career with our company
What We Offer:Competitive pay.
Work-from-home flexibility.
Opportunity to grow within a fast-scaling company.
Collaborative and supportive team environment.
Working Hours:
The standard working hours for this position are from 8 am to 5 pm UK time during the week.
6 working days with 1 day off (Sunday), this will become 5 working days with 2 days off when you get promoted to senior distribution assistant.
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What We Do
At The Flex, we believe renting a home should be as easy as buying an item from Amazon, that means ensuring our guests have an abundance of choice and flexibility to cancel if their plans change. We aim to help landlords stop paying excessive management fees and help renters live and work comfortably anywhere in the world.
