The Flex is a fast-growing London-based start-up on a mission to redefine short-stay accommodation globally. We pride ourselves on our commitment to excellence, innovative thinking, and culture of transparency.
Our team is dynamic, hardworking, and passionate about delivering exceptional guest experiences that go above and beyond expectations.
We’re looking for motivated, fast-learning, and dedicated individuals who want to grow with us as we scale internationally.
Job SummaryWe are seeking a highly organized, proactive, and detail-oriented Virtual Assistant to support the day-to-day operations of our flexible accommodation business.
The ideal candidate will play a key role in ensuring smooth communication across teams, managing administrative workflows, and providing outstanding support to our clients and partners.
Excellent written and verbal communication skills in English
Strong organizational skills and attention to detail
Ability to multitask, prioritize, and meet deadlines efficiently
Proficiency with productivity tools such as Microsoft Office, Google Workspace, and project management platforms (Trello, Asana, Slack)
Familiarity with CRM systems (e.g., HubSpot, Zoho, or Salesforce) is an advantage
Tech-savvy with the ability to learn new tools quickly
Proactive, self-motivated, and resourceful
Customer-focused with strong problem-solving abilities
Reliable, professional, and discreet with sensitive information
Adaptable to a fast-paced, constantly evolving environment
A team player who thrives in a remote-first, collaborative culture
To be considered for this position, you must have:
Fluency in written and spoken English
A reliable laptop, mobile phone, and internet connection
Availability to work weekends on a rotating schedule
Flexibility to work beyond regular hours when required
A genuine desire to build a long-term career with The Flex
Competitive pay and performance-based incentives
Remote work flexibility
Clear opportunities for career growth and promotion within a scaling international company
A supportive, transparent, and collaborative work culture
Standard schedule: 8:00 AM – 5:00 PM (UK time), Monday to Saturday
1 day off (Sunday) per week
Upon promotion to Senior Distribution Assistant, schedule adjusts to 5 working days per week with 2 days off
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What We Do
At The Flex, we believe renting a home should be as easy as buying an item from Amazon, that means ensuring our guests have an abundance of choice and flexibility to cancel if their plans change. We aim to help landlords stop paying excessive management fees and help renters live and work comfortably anywhere in the world.
