The Role
Provide administrative and operational support to nine marketing managers, manage Salesforce records and down-funnel workflows, track leads/opportunities, coordinate tasks, follow up on pending items, identify and resolve gaps, and support other marketing operations in a fast-paced remote environment.
Summary Generated by Built In
We are looking for a highly organized, responsive, and proactive Virtual Assistant - Salesforce to support a team of 9 Marketing Managers. This role is ideal for someone with hands-on Salesforce experience who can manage multiple priorities, communicate effectively, and stay ahead of tasks and follow-ups.
Key Responsibilities- Provide day-to-day administrative and operational support to 9 Marketing Managers.
- Work extensively in Salesforce, particularly with down-funnel processes and activities.
- Maintain accurate and up-to-date Salesforce records, data, and reports.
- Assist with tracking leads, opportunities, follow-ups, and other marketing-related activities.
- Coordinate requests and tasks across multiple Marketing Managers.
- Follow up proactively on pending items and ensure deadlines are met.
- Communicate clearly and professionally with Marketing Managers and internal stakeholders.
- Identify issues or gaps and take initiative to resolve them.
- Manage multiple priorities while maintaining accuracy and attention to detail.
- Support other administrative and marketing operations tasks as needed.
Requirements
- Previous experience as a Virtual Assistant, Administrative Assistant, Marketing Assistant, or similar role.
- Hands-on experience with Salesforce is required.
- Familiarity with Salesforce down-funnel processes and workflows.
- Strong written and verbal communication skills.
- Highly organized and detail-oriented.
- Responsive and reliable when handling requests and follow-ups.
- Proactive mindset with the ability to work independently.
- Strong time-management and prioritization skills.
- Comfortable supporting multiple stakeholders simultaneously.
- Ability to work in a fast-paced, remote environment.
Benefits
- Health Maintenance Organization (HMO) after 3 months
- Extra Holiday Pay
- Paid Time Off (PTO)
- Mental Health Leave
- General Leave Credits
- Birthday Leave
- Gym Stipend Allowance
- Remote work setup
- People-first company culture and supportive team environment
Skills Required
- Previous experience as a Virtual Assistant, Administrative Assistant, Marketing Assistant, or similar role
- Hands-on experience with Salesforce
- Familiarity with Salesforce down-funnel processes and workflows
- Strong written and verbal communication skills
- Highly organized and detail-oriented
- Responsive and reliable when handling requests and follow-ups
- Proactive mindset with the ability to work independently
- Strong time-management and prioritization skills
- Comfortable supporting multiple stakeholders simultaneously
- Ability to work in a fast-paced, remote environment
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The Company
What We Do
NeoWork is an operations and animation agency that fully embraces the new method of work. We are reimagining the BPO industry with a remote-first culture and an à la carte menu of services to fit your unique needs. NeoWork specializes in working with early-stage startups to quickly define and build out operations processes to help our clients scale quickly.
