This is a remote position.
MyVA Support is seeking VAs based in LATAM with advanced English proficiency (C1), strong customer service, and data entry skills—particularly those with prior experience working at Home Depot or in home improvement retail environments. This is a 100% remote position, 40 hours per week, with consistent scheduling and performance-based bonuses.
You’ll be supporting a U.S.-based company in the home improvement and logistics industry, offering tailored solutions for construction professionals and residential clients. Your familiarity with retail workflows, inventory coordination, and customer engagement will be highly valued in this role.
Primary Responsibilities May Include (but are not limited to):
- Responding to customer inquiries via email and phone
- Scheduling meetings and coordinating logistics
- Managing contact and vendor lists
- Inputting and organizing large volumes of data
- Addressing client service requests in a timely, solutions-oriented manner
Requirements
- Proven experience working at Home Depot or in a similar home improvement retail environment is a plus.
- Customer service and data entry experience
- Strong proficiency in Microsoft Office tools (Word, Excel, PowerPoint)
- Comfortable using Google Workspace tools (Gmail, Meet, Docs, Sheets, Slides, etc.)
- Ability to prioritize tasks and work efficiently under pressure
- Minimum of 1 year in a customer service role
- English proficiency at C1 level
- Personal laptop/desktop and headset
- High-speed internet connection (minimum 100 MB)
Benefits
- Fully remote position
- $25 USD reliability bonus (paid in local currency)
- $50 USD productivity bonus (paid in local currency)
- $50 USD consecutive reliability bonus (paid in local currency)
Skills Required
- LATAM-based and bilingual in Spanish and English
- English proficiency at C1 level
- Proven experience working at Home Depot or similar home improvement retail environment
- Customer service experience (minimum 1 year)
- Data entry experience
- Proficiency in Microsoft Word, Excel, PowerPoint
- Familiarity with Google Workspace (Gmail, Meet, Docs, Sheets, Slides)
- Personal laptop or desktop and headset
- High-speed internet connection (minimum 100 MB)
- Ability to prioritize tasks and work efficiently under pressure
- Independent contractor status; responsible for local/national tax and social contributions
What We Do
MyVA Support specializes in connecting businesses with virtual professionals from around the globe, helping them work smarter by providing skilled remote staff.
