CACI is seeking a VIP Support Administrator Lead responsible for leading the team providing high-level IT support to the Senior Executives and VIPs associated with USSTRATCOM. This role involves managing and overseeing IT operations, ensuring the highest standards of service delivery and maintaining secure and efficient IT environments. The work location for this position is Omaha, Nebraska. The position is contingent upon award of the United States Strategic Command SCITLS contract.
Responsibilities:
Leads priority VIP support team supporting USSTRATCOM’s Executive Communications Team, including processing trouble tickets and issues identified through Executive Communications
Provides full range of end-user computing devices, end-user computing peripherals, end-user client software, and digital printing services support for Executive Communications Team
Handles VIP incident responses and direct taskings supporting Executive Communications with higher priority and urgency in the Command and Control Facility (C2F), residences, and the Pentagon Liaison Office
Works in collaboration with Government staff to collectively meet established performance objectives
Supports and sustains end-user devices and communications for senior decision-makers, including end-user computing and telephony devices
Possesses and applies comprehensive knowledge across key tasks and high-impact assignments
Qualifications:
Bachelors degree in IT or related field with 5 years of experience in IT support, with a focus on executive-level support
Required 8140 Cert: 411 - Intermediate; GFACT or CND or Security+ or GSEC; OR Applicable degree ABET accredited/CAE designated; OR Training AND Additional Cert: ITIL4 or CompTIA A+ desired or obtained within 6 months
Strong knowledge of IT systems, hardware, software, and networking principles
Excellent communication and interpersonal skills
Clearance Required Top Secret with SCI eligibility
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What You Can Expect:
A culture of integrity.
At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.
An environment of trust.
CACI values the unique contributions that every employee brings to our company and our customers - every day. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.
A focus on continuous growth.
Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy.
Your potential is limitless. So is ours.
Learn more about CACI here.
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Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here.
The proposed salary range for this position is:
$44,700 - $91,700Similar Jobs
What We Do
CACI’s approximately 23,000 talented employees are vigilant in providing the unique expertise and distinctive technology that address our customers’ greatest enterprise and mission challenges. Our culture of good character, innovation, and excellence drives our success and earns us recognition as a Fortune World's Most Admired Company. As a member of the Fortune 1000 Largest Companies, the Russell 1000 Index, and the S&P MidCap 400 Index, we consistently deliver strong shareholder value. Visit us at www.caci.com.
