The Ed Napleton Automotive Group is looking for our next VIP Manager. This is an exciting opportunity in a growing, fast-paced industry. The VIP Manager will be responsible for assisting customers in the Service Department who are eligible for an upgrade.
Take advantage of this rare opportunity to join one of the country’s largest and most successful automotive dealership groups and Apply Today!
The Ed Napleton Automotive Group is affiliated with over 25 brands of new vehicles and 50+ dealerships throughout seven states. Our strength comes from the more than 3,500 employees nationwide. We are currently one of the largest automotive groups in the country, providing incredible growth opportunity.
What We Offer:
- Aggressive compensation plans! This includes incentive-based pay, so your skills and efforts drive your income.
- Family Owned and Operated – 90+ years in business!
- Medical, Dental, and Vision Insurance
- 401K and additional benefits
- Accrued Vacation Time
- Paid Training
- Discounts on products, services, and vehicles
- Growth Opportunities
Job Responsibilities:
- Promote vehicle upgrade options in sales and service department of dealership
- Prospect follow-up calls, set appointments for service and sales, and gauge customer satisfaction
- Schedule sales appointments and reschedule no show customers
- Contact customers based on current marketing incentives
- Follow up with existing and potential customers to generate leads and close sales
- Explain product performance, application and benefits to prospects and describing all optional equipment available for customer purchase
- Follow up in a manner that results in the customer visiting the dealership
- Maintain a prospect and owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction
Job Requirements:
- Excellent communication skills required.
- Automotive experience required.
- Tech Savvy – able to learn and utilize technology
- Willingness to undergo a background check in accordance with local law/regulations
- 18+ years of age or older to comply with the company driving policy
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Skills Required
- Excellent communication skills
- Automotive experience
- Ability to learn and use technology
- Willingness to undergo a background check in accordance with local law and regulations
- At least 18 years of age to comply with the company driving policy
What We Do
Napleton Automotive Group is a family-owned automotive dealership group founded in 1931. The company operates more than 80 dealerships across several states, including Florida, Illinois, Indiana, Pennsylvania, Missouri, and Georgia. They specialize in the sale and service of new and used vehicles from domestic, import, and high-line franchises, employing over 3,000 people while emphasizing a philosophy of common courtesy and excellence in customer service.
