VIP Host

Posted 21 Hours Ago
Be an Early Applicant
Hoboken, NJ
Mid level
Digital Media • Gaming • Information Technology • Software • Sports • eSports • Big Data Analytics
The Crown Is Yours
The Role
As a VIP Host, you will develop and maintain relationships with DraftKings’ most engaged players, executing the VIP engagement strategy, ensuring service and engagement targets are met, and reactivating inactive users while adhering to VIP policies.
Summary Generated by Built In

We’re defining what it means to build and deliver the most extraordinary sports and entertainment experiences. Our global team is trailblazing new markets, developing cutting-edge products, and shaping the future of responsible gaming.

Here, “impossible” isn’t part of our vocabulary. You’ll face some of the toughest but most rewarding challenges of your career. They’re worth it. Channeling your inner grit will accelerate your growth, help us win as a team, and create unforgettable moments for our customers.

The Crown Is Yours

As a VIP Host, you will oversee and cultivate relationships with DraftKings’ most highly engaged Players. You’ll be responsible for the day-to-day execution of DraftKings’ industry-leading VIP engagement strategy, understanding the true needs of our Players to foster long-term loyalty to DraftKings. When you join us, you’ll play a key role in helping us deliver a world-class player experience that drives high levels of brand advocacy.

What you’ll do as a VIP Host

  • Create strong, authentic, and trusted player relationships.

  • Exceed engagement and service level performance targets.

  • Assist in reactivation efforts to re-engage inactive users.

  • Effectively distribute an allotted promotional budget.

  • Compile player feedback to support improvements to the platform and identify commercial opportunities.

  • Execute against all VIP policies and guidelines, including responsible gaming policies.
     

What you’ll bring

  • Experience with sports betting, gaming economies, and player behavior.

  • 3+ years of experience in a customer-facing role.

  • Comfort working in a fast-paced, highly collaborative, and entrepreneurial environment.

  • Analyze data and trends to make quick and confident decisions.

  • Willingness to travel and work nights and weekends.

Join Our Team

We’re a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don’t worry, we’ll guide you through the process if this is relevant to your role.

The US base salary range for this full-time position is 60,800.00 USD - 76,000.00 USD, plus bonus, equity, and benefits as applicable. Our salary ranges are determined by role, level, and location. The compensation information displayed on each job posting reflects the range for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range and how that was determined during the hiring process. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

What the Team is Saying

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The Company
HQ: Boston, MA
5,300 Employees
Hybrid Workplace
Year Founded: 2012

What We Do

It's simple, at DraftKings, we believe life is more fun when you're in on the action. For that reason, we’re committed to responsibly creating the world’s favorite games and betting experiences. We’re developing the most innovative and entertaining real money products and offers; to forever transform how people experience sports; to be a fully vertically integrated sports betting operator. It's our ultimate goal to build the best, most trusted, and most customer-centric destination for our players.

We’re defining what it means to build and deliver the most extraordinary sports and entertainment experiences. Our global team is trailblazing new markets, developing cutting-edge products, and shaping the future of responsible gaming.

Why Work With Us

Here, “impossible” isn’t part of our vocabulary. You’ll face some of the toughest but most rewarding challenges of your career. They’re worth it. Channeling your inner grit will accelerate your growth, help us win as a team, and create unforgettable moments for our customers. Ready to own what’s next?

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Employees engage in a combination of remote and on-site work.

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