VIP Experience Lead

Posted 3 Days Ago
Be an Early Applicant
Berlin, DEU
In-Office
85K-95K Annually
Mid level
AdTech • Marketing Tech
The Role
Lead design and implementation of automated loyalty frameworks and backend systems to drive VIP retention. Architect VIP product features, scale proactive engagement loops, and coordinate strategy across Fraud, Support, and Product teams to shift from reactive support to systematic retention.
Summary Generated by Built In

This isn’t your regular job. Almedia is a place where those who want to push harder can accelerate their careers faster than anywhere else. We’re aiming to become Germany’s second bootstrapped unicorn. Almedia is already Europe’s #3 fastest-growing company in 2025 (FT1000).

We are building the future of marketing by rewarding our community of over 70 million users for engaging with our advertisers’ products. We are offering a new way to acquire users for the biggest companies in the world.

At Almedia, you’ll:

  • Own way more, way earlier — you’ll be trusted with responsibility fast.

  • Push harder, get further — this isn’t a 9–5. We highly reward intensity.

  • Join a rare environment — you will work with ambitious high-speed, high-ownership people.

  • Fully present — we’re 5 days a week in the office to build the energising momentum we need.

VIP Experience Lead

Salary range: €85,000-95,000/annum

We’re building the most rewarding engagement engine on the planet at Almedia. We need a VIP Experience Lead to architect the systems and product logic that drive hyper-retention for our top-tier users on Freecash. This isn't a support role—it’s a product-centric mission to build the engine that keeps our VIPs locked in.

What You'll Do 🎯
  • Build the automated loyalty frameworks and backend systems that power elite user experiences.

  • Scale proactive engagement loops, shifting the department from reactive support to a systematic retention machine.

  • Design VIP-specific product features by dictating strategy across our Fraud, Support, and Product teams.

What You Need🚀
  • 3+ years of experience building and scaling VIP programs in a high-growth tech environment.

  • Technical Proficiency: Deep expertise in CRM automation stacks and data-driven retention modeling.

Bonus
  • Previous experience in AdTech or high-volume gaming platforms.

What You’ll Bring 💡
  • A high-ownership architect who thrives on intensity and speed.

  • A solution-driven builder who hates red tape and "good enough."

  • Wired for a non-9-to-5 startup culture where results are the only currency.

Why Almedia? 🚀
  • Own Our Growth: We offer all Berlin-based employees equity in Almedia to truly be a part of our success.

  • Scale With Almedia: Grow alongside a startup that has been profitable from day one.

  • Central Berlin Office: Work from a fully-stocked modern office built for collaboration, accessible from all around Berlin.

  • Other Benefits: Transport subsidy, breakfasts and lunches, language learning, Urban Sports Club, and more.

We believe in fostering talent, evaluating all skill levels during the hiring process, and providing a clear path for growth. Almedia is an equal opportunity employer. We embrace and celebrate diversity, and encourage individuals from all backgrounds to apply.

Skills Required

  • 3+ years building and scaling VIP programs in a high-growth tech environment.
  • Deep expertise in CRM automation stacks.
  • Experience with data-driven retention modeling.
  • Willingness to work in-office five days per week in Berlin.
  • Previous experience in AdTech or high-volume gaming platforms.
Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: Berlin
121 Employees
Year Founded: 2020

What We Do

Freecash.com, owned by Almedia, helps you to advertise your app or digital products to a highly engaging target group. Almedia operates platforms that collectively have more than 25,000,000 members as their user base. Our mission is to help leading brands acquire new potential customers and obtain the most accurate insights. Among our main services is paid user acquisition, so we can supply any quantity of new users for any game, app, website, or other product. Our innovative, in-house engine provides marketers and agencies with many advanced features, helping them not only find answers to their business questions but also increase revenue and brand awareness. Our market research services deliver results faster and at a lower cost than traditional market research firms. In terms of key metrics such as engagement and quality of users, we consistently outperform the market. Our biggest platform today is called Freecash. Since its launch in 2020, Freecash has been one of the fastest-growing platforms that allow users to test a wide range of products, apps, websites, games, etc., and get rewarded. Within 4 years our users have already earned over $57.000.000. With more than 15M registered users and 1M active users monthly we're already a leader in the market. Very good 4.6 * TrustPilot rating with over 70.000 reviews, proves that our platform performs very well. Freecash platform is incessantly modernized and developed. To meet the needs of advertisers, we are constantly adding new features and improving our platform. Feel free to contact and join us!

Similar Jobs

PureSpectrum Logo PureSpectrum

Account Associate - Sales Support (German Speaking) m/f/d

Big Data • Marketing Tech • Sales • Software • Analytics • Big Data Analytics
Hybrid
Berlin, DEU
283 Employees

Navan Logo Navan

Manager, DACH Field Marketing

Fintech • Information Technology • Payments • Productivity • Software • Travel • Automation
Easy Apply
Hybrid
Berlin, DEU
3300 Employees

Sandbox VR Logo Sandbox VR

Senior Gameplay Programmer - EMEA

Events • Gaming • News + Entertainment • Retail • Virtual Reality
In-Office or Remote
Berlin, DEU
650 Employees
64K-83K Annually

CrowdStrike Logo CrowdStrike

Sr. Intelligence Analyst, Recon+ (Remote, GBR)

Cloud • Computer Vision • Information Technology • Sales • Security • Cybersecurity
Remote or Hybrid
5 Locations
10000 Employees

Similar Companies Hiring

ClickMint Thumbnail
AdTech • eCommerce • Marketing Tech • Generative AI
Malibu, CA
9 Employees
PRIMA Thumbnail
Travel • Software • Marketing Tech • Hospitality • eCommerce
US
15 Employees
Golden Pet Brands Thumbnail
Digital Media • eCommerce • Information Technology • Marketing Tech • Pet • Retail • Social Media
El Segundo, California
178 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account