VIKING OCEAN - STATEROOM STEWARD/ESS

Reposted 4 Days Ago
Be an Early Applicant
Hiring Remotely in New Zealand
Remote
Entry level
Agency • Professional Services • Travel
The Role
The Stateroom Steward/ess cleans and maintains 12-20 guest staterooms, handles guest requests, and ensures room confidentiality.
Summary Generated by Built In

ISMIRA Agency actively recruiting for position STATEROOM STEWARD/ESS for Viking Ocean Cruises.

Stateroom Steward/ess - Responsible for cleaning and maintenance of approximately 12-20 Guest Staterooms and Suites as per established standards. Handle guest’s request or complaints. Ensure the confidentiality and security of all guest rooms.

Why is it so cool to become a Viking?
  • Paid flights to and from the ship
  • Legal employment 6 months on, 2 months off based on 10-hour work day
  • Fixed return dates at the end of your contract
  • Free ship wide Wi-Fi
  • Free accommodation
  • Opportunities for growth and advancement in your career

RESPONSIBILITIES:

Clean Guest cabins twice daily; day service and turndown service; 12-20 cabins per day; within 5 hours on each shift this includes but is not limited to:

  • Making beds
  • Cleaning bathrooms & toilets
  • Vacuuming
  • Dusting
  • Cleaning windows and mirrors
  • Replenishing linens, towels and room amenities
  • Ensuring general maintenance of stateroom
  • Cleaning stateroom balconies
  • Removal/breakdown of room service trays, dishes
  • Garbage handling and separation
  • Ice deliveries
  • Guest laundry
  • Shoeshine service
  • Clean assigned Guest corridors, trolleys and lockers
  • Handle and distribute Guest luggage on embarkation days and in the evening and glassware before debarkation
  • Create “Memorable moments” in guest staterooms by acknowledging birthday, special requests etc
  • Report all deficiencies for repair and maintenance using shipboard reporting systems
  • Work with various chemicals and cleaning tools
  • Operate in line with all USPH, Environmental, Safety and Security Policy
  • Perform other duties as assigned by Leader
  • Luggage duties

    YOUR PROFILE

    • Housekeeping experience cleaning 12-20 rooms twice daily
    • Previous ship experience working at the same position in an operation with high standards of Guest service
    • Strong Guest Services focus and follow up
    • Excellent English communication skill both spoken and written
    • Outgoing personality
    • Able to handle and use chemicals and cleaning tools
    • Be able to work in a standing position for a long periods of time
    • Must be physically able to handle 50+ lbs
    • Knowledge of USPH procedures
    • Minimum age on the date of application is 21 years.
    • No visible tattoos

    NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇺🇿 🇦🇲 🇬🇪 🇦🇿 🇹🇯 

    🇰🇬 🇹🇲 citizens can be accepted if they know and speak Chinese language (Mandarin)

    Last updated: September 5, 2024

    You can submit your Resume here by pushing APPLY TO POSITION button below 
    If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: 

    https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

    Skills Required

    • Housekeeping experience cleaning 12-20 rooms twice daily
    • Previous ship experience in a high standard guest service operation
    • Excellent English communication skills both spoken and written
    • Ability to handle and use chemicals and cleaning tools
    • Must be physically able to handle 50+ lbs.
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    The Company
    10 Employees
    Year Founded: 1999

    What We Do

    Ismira is an international service company specializing in recruitment and crewing, providing employment services and jobs on board cruise ships for foreign employers.

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