Viennoiserie Production Lead

Overview

This position leads both the creative direction and daily operations of the viennoiserie program at our Sycamore Cafe, partnering with the Kitchen Manager to develop new products while ensuring consistent execution, quality, and efficiency across the pastry program. 

Responsibilities

• Lead the creative development of viennoiserie/laminated doughs and pastry offerings, including seasonal items, flavor pairings, and new product launches
• Own end-to-end execution of the viennoiserie and pastry program, from recipe development and testing to production planning and daily output
• Set and maintain production standards, pars, and workflows for viennoiserie and pastry items in partnership with the Kitchen Manager
• Lead, train, and mentor pastry team members on lamination technique, product standards, and creative execution
• Partner with the Kitchen Manager and leadership team on menu planning, costing, and rollout of new pastry items
• Manage viennoiserie and pastry ingredient ordering, inventory, and waste tracking to meet cost and quality targets
• Troubleshoot and problem-solve production or quality issues, adjusting technique or process as needed
• Adhere to policies, standards, and systems set by the company and management team. 

Qualifications (Knowledge, Skills & Abilities):

• Minimum of 3 years of experience in a professional pastry kitchen, including experience in a lead or supervisory role
• Proven ability to lead a team and set production standards, not just execute them
• Strong recipe development skills, able to conceptualize, test, and scale new viennoiserie items
• Experience balancing creative product development with operational demands (cost, consistency, speed)
• Leadership or mentorship experience in a professional kitchen preferred
• Advanced knowledge of lamination technique and viennoiserie production
• Able to obtain and/or maintain any government required licenses, certificates, or permits; ServSafe certification/Food Handler's Certificate
• Must be able to legally work in the United States

Physical Demands & Work Environment:

• Able to work 8+ hour shifts while standing or walking for extended periods of time
• Able to commit to regular early morning shifts (5AM)
• Able to work a flexible schedule to meet the needs of the business, including evenings, weekends, and holidays
• Able to grasp, lift and carry up to 50 pounds as needed
• Able to maneuver effectively around the kitchen, restaurant office, and up/downstairs

Benefits:

• Medical, dental, and vision coverage for all full-time employees - 80% contribution to base plan monthly premium.
• 401(k) plan.
• Paid time off.
• Free coffee at any Sightglass café and a weekly bag of beans.
• Discounts on food, merchandise, extra bags of beans, and more.

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Sightglass is an Equal Opportunity Employer. We deliver an ever-evolving and consistently excellent coffee experience. We approach coffee holistically, establishing relationships at every step. We stay true to our welcoming and resourceful culture.