Video Quality and Compliance Specialist

Posted 10 Days Ago
Be an Early Applicant
London, Greater London, England, GBR
In-Office
Mid level
Machine Learning • Natural Language Processing
The Role
Reviews and troubleshoots digital video and audio quality issues, investigates playback and system problems, identifies recurring trends, and recommends short- and long-term solutions. The role operates in a high-volume environment, requires fast issue response, and involves technical compliance assessment, spreadsheet work, and communication with internal teams. Strong knowledge of digital video, audio, and subscription video content services is valuable.
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Job Responsibilities:

We’re looking for individuals with strong technical video knowledge. Ideal candidates have backgrounds within the industry, in such areas as TV studio work, encoding houses, wedding videography.

Key Qualifications

  • Passion for digital video and knowledge of the film and TV industry
  • Possess a thorough working knowledge of common technical issues found in digital video and audio
  • Willingness to work in a high volume, fast-paced, and changing environment
  • 2-4 years experience working with digital video
  • Ability to take initiative and troubleshoot video/system playback issues and identify trends to propose short and long-term solutions
  • Track record of responding quickly and decisively to issues
  • Effective verbal and written communication skills

Additional Job Details:

The ideal candidate should have experience with some or all of the following:

  • Knowledge of subscription video content services and familiarity of their product offerings
  • Intermediate to advanced spreadsheet
  • Multilingual a plus but not required

Primary Language

  • Native level fluency in English 

Preferred languages

  • Multiple/various

Skills Required

  • 2–4 years of experience working with digital video
  • Thorough working knowledge of common technical issues in digital video and audio
  • Knowledge of digital video and audio quality troubleshooting
  • Ability to troubleshoot video and system playback issues
  • Ability to identify trends and propose short- and long-term solutions
  • Ability to respond quickly and decisively to issues
  • Effective verbal and written communication skills
  • Passion for digital video and knowledge of the film and television industry
  • Willingness to work in a high-volume, fast-paced, changing environment
  • Native-level fluency in English
  • Background in TV studio work, encoding houses, wedding videography, or similar video industry experience
  • Knowledge of subscription video content services and familiarity with their product offerings
  • Intermediate to advanced spreadsheet skills
  • Multilingual ability
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The Company
HQ: New York, NY
2,331 Employees
Year Founded: 1997

What We Do

Welocalize accelerates the global business journey by enabling brands and companies to reach, engage, and grow international audiences. Welocalize delivers multilingual content transformation services in translation, localization, and adaptation for over 250 languages with a growing network of over 250,000 in-country linguistic resources. Driving innovation in language services, Welocalize delivers high-quality training data solutions for NLP-enabled machine learning by blending technology and human intelligence to collect, annotate, and evaluate all content types. Our people work across offices in North America, Europe, and Asia serving our global clients in the markets that matter to them. • Global team of 2,100+ • Offices in North America, Europe and Asia • Quality Certifications: ISO 9001:2015, ISO/IEC 27001:2013, ISO 17100:2015, ISO 13485:2016, ISO 18587:2017 • Accredited professional translators and interpreters for 250+ languages www.welocalize.com

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