About the role:
We’re looking for an exceptional, detail-oriented video lead to help us tell the story. Reporting to the Creative Director, you will: manage the video production pipeline, coordinate with stakeholders, talent and resources, help write the scripts, plan and conduct video shoots, edit and publish videos. You will be responsible for crafting how Cresta speaks through video, making complex stories concise and compelling. Projects are numerous and will range from large productions that take weeks to complete and small items that are needed quickly. To manage it all you’ll also coordinate and delegate to agencies and contractors as needed.
Location: Must be in San Francisco Bay Area
Responsibilities:
- The production of first-class marketing videos ranging from customer testimonials, to product demos, to event materials, to social shorts and beyond
- Project management for multiple simultaneous video productions all while planning the production of upcoming videos
- Facilitating resources like securing crews, equipment and locations for video shoots
- Write scripts and collaborate with technology experts to craft scripts that tell concise compelling stories
- Art direction for videos ranging from interviews to fully animated sequences
- Editing videos large and small, some with quick timelines
- Planning and coordination with internal stakeholders and external agencies
- Direction that inspires people in front of the camera
- Help to develop how the Cresta brand identity manifests in marketing videos
- Staging and publication of videos online as well as managing video-focussed social media channels
- Stay organized and communicate effectively with creative partners and stakeholders
- Continuously trial new tools and services that might help elevate the quality of our work, or the efficiency of video production
- Be a Team Player: We’re a small team, so pitch in where needed and support your colleagues
- Learn from results: Find ways to evaluate the effectiveness of a deliverable and use what you learn to improve the next one
Qualifications We Value:
- Bachelor’s degree
- At least 2 year of marketing video experience, ideally for a SaaS or B2B business
- Excellent communication skills: Comfort presenting work and articulating the rationale for specific creative decisions
- Excellent organization skills and experience managing complex projects
- A video reel that demonstrates your ability to deliver excellence
- Preferred experience marketing software or AI products
- Preferred experience in software categories related to contact centers, customer experience and virtual agents
- Preferred 3D animation
- Preferred Motion graphics production for web like vector animations similar to Lottie or Rive
Perks & Benefits:
- We offer Cresta employees a variety of medical, dental, and vision plans, designed to fit you and your family’s needs
- Flexible vacation time to promote a healthy work-life blend
- Paid parental leave to support you and your family
- Monthly Gym & Phone allowance
- Work from home office stipend to help you succeed in a remote environment
- Lunches and dinners included for in-office employees via Grubhub
Compensation at Cresta
Cresta’s approach to compensation is simple: recognize impact, reward excellence, and invest in our people. We offer competitive, location-based pay that reflects the market and what each individual brings to the table.
The posted base salary range represents what we expect to pay for this role in a given location. Final offers are shaped by factors like experience, skills, education, and geography. In addition to base pay, total compensation includes equity and a comprehensive benefits package for you and your family.
Salary Range: $90,000–$150,000 + Offers Equity
We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Cresta recruiting email communications will always come from the @cresta.ai domain. Any outreach claiming to be from Cresta via other sources should be ignored. If you are uncertain whether you have been contacted by an official Cresta employee, reach out to [email protected]
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What We Do
Cresta is for sales and customer service teams who need to close the performance gap between their top performers and the rest.
Our real-time expertise AI helps contact center agents unlock their full potential by uncovering expert behaviors from every customer conversation and amplifies them with real-time assistance and coaching.
By nudging best practices around objection responses, expectation setting, troubleshooting, and more: Cresta supercharges agents to focus on what really matters; their customer interactions.
Cresta brings together industry-leading AI experts, proven leadership, and top-tier investors including Sequoia, Andreessen Horowitz, Greylock Partners, Andy Bechtolsheim, Mark Leslie and Vivi Nevo.
