Job Posting End Date
10-07-2026Please note the job posting will close on the day before the posting end date.
Job Summary
•This role will be responsible for defining technology standards, designing Video Conferencing room packages to meet business requirements and providing expert operations support for all corporate Video Conferencing systems.•AEP operates in 11 states and currently has 500+ video conference rooms that are owned and managed by the Collaboration Services team.
•As part of the Collaboration Services team, this role will be responsible for design, delivery, operations and life cycle of VC endpoints and related technologies. This role frequently works with our third-party installation teams and hardware vendors on the delivery of new rooms, technical decisions and root cause analysis.
Job Description
What you’ll do:
- Strong knowledge of enterprise grade video conferencing solutions for MS Teams and Zoom.
- Experience developing standards for large organizations with varying room sizes, combine & divide capabilities, advance control systems and leading-edge technologies.
- Detailed, hands-on experience implementing and supporting Cisco, Poly, Neat, QSC and other network-based video conferencing solutions.
- Experience analyzing failures using Teams Administration Portal, Poly Lens, Cisco Control Hub and ThousandEyes.
- Experience with Cisco endpoints and ThousandEyes highly desired.
- Experience & understanding of networking concepts highly desired.
- In addition to technical knowledge, this role will interact with end users up to and including the C-Suite.
- Strong communication skills are required.
- Relevant industry or technology certifications such as QSC, MS Teams, etc.
What we’re looking for:
Education:
Bachelor's degree in computer science, engineering, or related technical field is required.
Experience:
- 10 years of relevant work experience is required.
- An equivalent combination of education and experience may be considered.
American Electric Power (On-Site)
#LI-Onsite
#AEPCareers
At AEP, we’re more than just an energy company — we’re a team of dedicated professionals committed to delivering safe, reliable, and innovative energy solutions. Guided by our mission to put the customer first, we strive to exceed expectations by listening, responding, and continuously improving the way we serve our communities. If you're passionate about making a meaningful impact and being part of a forward-thinking organization, this is the company for you!
Compensation Data
Compensation Grade:
Compensation Range:
$116,255.00 - $151,132.50The Physical Demand Level for this job is: S – Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently. (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.
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It is hereby reaffirmed that it is the policy of American Electric Power (AEP) to provide Equal Employment Opportunity in all respects of the employer-employee relationship including recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company sponsored training programs, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs and termination of employment to all employees and applicants without discrimination because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran or military status, disability, genetic information, or any other basis prohibited by applicable law. When required by law, we might record certain information or applicants for employment may be invited to voluntarily disclose protected characteristics.Skills Required
- Bachelor's degree in computer science, engineering, or a related technical field
- 10 years of relevant work experience
- Strong knowledge of enterprise video conferencing solutions for Microsoft Teams and Zoom
- Experience developing video conferencing standards for large organizations and varied room configurations
- Hands-on experience implementing and supporting Cisco, Poly, Neat, QSC, and other network-based video conferencing solutions
- Experience analyzing failures using Teams Administration Portal, Poly Lens, Cisco Control Hub, and ThousandEyes
- Understanding of networking concepts
- Strong communication skills
- Relevant industry or technology certifications, such as QSC or Microsoft Teams certifications
What We Do
Our team at American Electric Power is committed to improving our customers' lives with reliable, affordable power. We are investing $54 billion from 2025 through 2029 to enhance service for customers and support the growing energy needs of our communities. Our nearly 16,000 employees operate and maintain the nation's largest electric transmission system with 40,000 line miles, along with more than 225,000 miles of distribution lines to deliver energy to 5.6 million customers in 11 states. AEP also is one of the nation's largest electricity producers with approximately 29,000 megawatts of diverse generating capacity. We are focused on safety and operational excellence, creating value for our stakeholders and bringing opportunity to our service territory through economic development and community engagement. Our family of companies includes AEP Ohio, AEP Texas, Appalachian Power (in Virginia and West Virginia), AEP Appalachian Power (in Tennessee), Indiana Michigan Power, Kentucky Power, Public Service Company of Oklahoma, and Southwestern Electric Power Company (in Arkansas, Louisiana, east Texas and the Texas Panhandle). AEP also owns AEP Energy, which provides innovative competitive energy solutions nationwide. AEP is headquartered in Columbus, Ohio. For more information, visit aep.com.
