The Role
Reviews approximately 1,400 short video clips per shift to identify potential theft, classify observed events using predefined categories, maintain accuracy and productivity standards, and escalate suspicious or unclear cases. The role requires sustained concentration, rapid decision-making, attention to detail, basic computer proficiency, and comfort with repetitive, shift-based workflows.
Summary Generated by Built In
About Beyond Key:
We are a Microsoft Gold Partner and a Great Place to Work-certified company. "Happy Team Members, Happy Clients" is a principle we hold dear. We are an international IT consulting and software services firm committed to providing. Cutting-edge services and products that satisfy our clients' global needs. Our company was established in 2005, and since then we've expanded our team by including more than 350+ Talented skilled software professionals. Our clients come from the United States, Canada, Europe, Australia, the Middle East, and India, and we create and design IT solutions for them. If you need any more details, you can get them at https://www.beyondkey.com/about.
Role at a Glance:
- Department: Operations / Loss Prevention
- Reporting To: Video Review Team Lead
- Employment Type: Full-time (Shift-based)
- Shift Duration: 8 hours
- Daily Volume: Approximately 1,400 video files per shift
- Video Length: ~20 seconds per clip
- Work Platform: Web-based video review portal
Key Responsibilities:
- Review incoming video files to identify potential theft-related activity.
- Analyze ~20-second video clips using a web-based interface.
- Accurately classify each event based on observed behavior.
- Select appropriate categories from a predefined dropdown system.
- Maintain productivity standards by processing approximately 1,400 clips per shift.
- Ensure high accuracy and adherence to quality benchmarks (KPIs).
- Escalate unclear, suspicious, or high-priority cases as per defined protocols.
A Day in the Life:
- Log in to the video review system at the start of the shift.
- Access and process assigned video queues in a sequential workflow.
- Watch each video clip carefully and assess for theft indicators.
- Classify and submit each event promptly within the system.
- Maintain a consistent review pace while ensuring accuracy standards are met.
- Collaborate with team leads for escalations or clarifications when required.
Key Skills & Competencies:
- Strong attention to detail and visual observation skills
- Ability to make quick, accurate decisions under time constraints
- High level of concentration and mental stamina
- Comfort with repetitive tasks and structured workflows
- Basic computer proficiency and ability to navigate web-based tools
- Strong sense of integrity and accountability
Preferred Qualifications:
- Previous experience in operations, surveillance, or loss prevention (preferred but not mandatory)
- Familiarity with video monitoring tools or data classification tasks is an advantage
- Ability to work in rotational shifts
Skills Required
- Strong attention to detail and visual observation skills
- Ability to make quick, accurate decisions under time constraints
- High level of concentration and mental stamina
- Comfort with repetitive tasks and structured workflows
- Basic computer proficiency and ability to navigate web-based tools
- Strong sense of integrity and accountability
- Previous experience in operations, surveillance, or loss prevention
- Familiarity with video monitoring tools or data classification tasks
- Ability to work rotational shifts
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The Company
What We Do
Beyond Key is a global IT services and consulting company that helps organizations modernize and transform through Microsoft 365, Dynamics 365, cloud, business intelligence, data, artificial intelligence, automation, and custom software development. It delivers enterprise web, mobile, and cloud applications, integrations, and consulting, serving clients across the United States, Canada, Europe, Australia, and other markets as a long-term technology partner.
