EXL is seeking an experienced Senior Technology Transactions Attorney to serve as Associate General Counsel within its Legal & Compliance team, reporting to the EVP, General Counsel & Corporate Secretary. This is a senior leadership role combining hands-on responsibility for EXL’s most complex sell-side technology transactions with people leadership over the broader commercial contracting function. The successful candidate will be a member of the Legal leadership team, a trusted advisor to senior business leaders, and a key escalation point for high-stakes negotiations across EXL’s global portfolio.
Responsibilities- Directly negotiate some of EXL’s largest and most complex sell-side technology outsourcing agreements, including master services agreements (MSAs), statements of work (SOWs), professional services agreements, and SaaS/technology licensing arrangements.
- Structure and negotiate sophisticated data use rights, data licensing, and data ownership provisions, including for derived data, model training data, and analytics outputs.
- Serve as primary embedded legal support to one or more business units, advising on contractual risk allocation, liability caps, indemnification, limitation of remedies, service levels, and IP ownership.
- Advise on data privacy and security requirements embedded in commercial agreements, including HIPAA, GDPR, CCPA, and other sector-specific regulatory obligations.
- Manage and mentor a team of commercial contracting attorneys, overseeing workload distribution, quality of negotiated terms, and professional development.
- Act as a primary escalation point during high-stakes or stalled negotiations, working directly with clients, outside counsel, and business leadership to break logjams and reach commercially sound resolutions.
- Set negotiation strategy and risk tolerance guidance for the broader contracting team, ensuring consistency across deals and business units.
- Develop and maintain playbooks, templates, and fallback positions for recurring contract types, including MSAs, SOWs, SaaS agreements, and data use provisions.
- Lead initiatives to advance EXL’s overall contracting standards, driving consistency, efficiency, and risk discipline across the global Legal function.
- Partner with Sales, Delivery, Finance, and Risk leadership to refine deal structuring processes and surface legal exposure earlier in the sales cycle.
- Contribute to Legal leadership team discussions on department priorities, resourcing, and strategic initiatives.
Required
- J.D. from an accredited law school; active bar admission in good standing (New York preferred).
- 10–15+ years of commercial contracting experience, with substantial in-house experience at a technology services, business process management, or professional services company strongly preferred.
- Extensive experience negotiating large, complex sell-side technology outsourcing agreements, including MSAs, SOWs, professional services agreements, and SaaS arrangements.
- Demonstrated experience structuring and negotiating data use rights and data licensing provisions.
- Prior experience managing, mentoring, or otherwise leading attorneys or a commercial contracting function.
- Track record serving as an escalation point in complex, high-stakes negotiations, with the ability to identify practical paths to resolution.
- Exceptional drafting, negotiation, and communication skills, with the ability to translate legal complexity into business-ready guidance.
- Proven ability to independently manage a demanding, varied workload and prioritize competing deadlines without sacrificing quality.
Preferred
- Experience negotiating technology and services agreements in the Healthcare industry, including familiarity with Payment Integrity or comparable healthcare payer/claims-adjacent services.
- Experience supporting global business operations across the U.S., Europe, India, and/or other international markets.
- Familiarity with AI governance, technology licensing, or analytics services contracts.
- Experience working in a high-growth, publicly traded company environment with SEC reporting obligations.
- Strong cross-functional relationship-building skills and a demonstrated capacity to influence without authority.
Skills Required
- J.D. from an accredited law school
- Active bar admission in good standing (New York preferred)
- 10-15+ years of commercial contracting experience
- Extensive experience negotiating large, complex sell-side technology outsourcing agreements (MSAs, SOWs, professional services, SaaS)
- Experience structuring and negotiating data use rights and data licensing provisions
- Prior experience managing, mentoring, or leading attorneys or a commercial contracting function
- Track record serving as an escalation point in complex, high-stakes negotiations
- Exceptional drafting, negotiation, and communication skills
- Proven ability to independently manage a demanding, varied workload and prioritize competing deadlines
- Experience negotiating technology and services agreements in the Healthcare industry (e.g., Payment Integrity)
- Experience supporting global business operations across the U.S., Europe, India, or other international markets
- Familiarity with AI governance, technology licensing, or analytics services contracts
- Experience working in a high-growth, publicly traded company with SEC reporting obligations
- Strong cross-functional relationship-building and influencing skills
What We Do
Choosing a digital partner is about more than capabilities — it’s about collaboration and character. Unrealistic overhauls and off-the-shelf products ignore what matters most — your unique needs, culture, goals, and your legacy data and technology environments. At EXL, our collaboration is built on ongoing listening and learning to adapt our methodologies. We’re your business evolution partner—tailoring solutions that make the most of data to make better business decisions and drive more intelligence into your increasingly digital operations. Whether your goals are scaling the use of AI and digital, redesign operating models, or driving better and faster decisions, we’re here to partner with you to help you gain—and maintain—competitive advantage with efficient, sustainable models at scale. Our expertise in transformation, data science, and change management helps make your business more efficient and effective, improve customer relationships and enhance revenue growth. Instead of focusing on multi-year, resource- and time-intensive platform designs or migrations, we look deeper at your entire value chain to integrate strategies with impact. We use our specialization in analytics, digital interventions, and operations management—alongside deep industry expertise — to deliver solutions that help you outperform the competition. At EXL, it’s all about outcomes—your outcomes—and delivering success on your terms. Share your goals with us and together, we’ll optimize how you leverage data to drive your business forward. For more information, visit www.exlservice.com.
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