The Role
Lead Resource Management (RMG) and Workforce Management (WFM) functions, develop strategy, workforce planning, forecasting, capacity optimization, and performance metrics. Partner with business leaders, implement WFM tools and processes, manage teams, and improve resource utilization and operational efficiency.
Summary Generated by Built In
Greetings Everyone
Who are we?
For the past 20 years, we have powered many Digital Experiences for the Fortune 500. Since 1999, we have grown from a few people to more than 4000 team members across the globe that are engaged in various Digital Modernization. For a brief 1 minute video about us, you can check https://youtu.be/uJWBWQZEA6o.
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The Company
