Job Description:
Job Title: Vice President, Revenue Cycle Management
Location: Springfield, MO
Department: Client Financial Services
Employment Type: Full-time
Job Summary:
We're seeking an exceptional leader to join our team as Vice President - Client Financial Services. In this role, you'll oversee all aspects of Client Financial Services operations, driving financial management, leadership, and expertise to maximize client revenue while maintaining regulatory compliance and high client satisfaction.
As Vice President - Client Financial Services, you'll play a critical role in shaping our organization's financial future. You'll leverage your expertise to streamline processes, enhance net cash collections, and foster strong relationships with clients and stakeholders.
Key Responsibilities:
· Promote financial and operational viability by effectively managing all aspects of Client Financial Services operations
· Modify and maintain policies to streamline and automate processes, enhance net cash collections, and build strong relationships with clients and stakeholders
· Identify opportunities to leverage systems and processes to lower costs while maintaining or improving customer service
· Facilitate planning across the Revenue Cycle for process improvements, including prioritization and implementation in collaboration with key stakeholders
· Analyze current policies and procedures to ensure standardization and compliance
· Develop and monitor performance scorecards to measure process outcomes and ensure continuous quality improvement
· Maintain internal control over accounts receivables and cash collections
· Perform analysis of accounts receivable, billing, and cash collections to drive business growth
· Ensure prompt and professional handling of client inquiries and complaints
· Maintain effective communication between key business and clinical stakeholders
· Ensure departmental systems incorporate principles of total and continuous quality improvement
Education, Experience, and/or Credential Qualifications:
· Bachelor's degree in medical management, business administration, health administration, or commensurate professional experience
· Minimum 7 years of leadership experience in revenue management and operations, with expertise in billing, customer service, payment posting, and payment variance
Additional Qualifications:
· Strong analytical and problem-solving skills to address complex issues and drive business growth
· Excellent communication and leadership skills to collaborate with stakeholders and drive team success
· Ability to prioritize and deliver key initiatives, with demonstrated success in achieving performance metrics targets
Supervisory Requirements:
· Communicate strategic direction and encourage team participation
· Provide leadership and guidance to drive departmental success
· Champion change and manage implementation of new ideas
Physical Requirements:
· Sedentary work with occasional lifting, carrying, pushing, or pulling of objects
· Repetitive movements of hands, fingers, and arms for typing and writing
Keywords: Vice President, Client Financial Services, Revenue Cycle, Financial Management, Leadership, Process Improvement.
Position Perks & Benefits:
Paid time off: full-time employees receive an attractive time off package to balance your work and personal life
Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more
Top-notch training: initial, ongoing, comprehensive, and supportive
Career mobility: advancement opportunities/promoting from within
Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness
Brightli is on a Mission:
A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.
As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.
We are an Equal Employment Opportunity Employer.
Brightli is a Smoke and Tobacco Free Workplace.
Skills Required
- Bachelor’s degree in medical management, business administration, health administration, or equivalent professional experience
- At least 7 years of leadership experience in revenue management and operations
- Expertise in billing, customer service, payment posting, and payment variance
- Strong analytical and problem-solving skills
- Excellent communication and leadership skills
- Ability to prioritize and deliver key initiatives while achieving performance metric targets
What We Do
Brightli, Inc. is a non-profit behavioral health and addiction treatment provider that operates as a parent company for several organizations, including Burrell Behavioral Health. Its mission is to improve client care, reduce the financial burden of community mental health centers by sharing resources, and increase access to mental health and substance use care in the communities it serves across the Midwest.
