Vice President, Quality & Process Improvement

Centene is transforming the health of our communities one person at a time.  As an Executive on our team, you could be the one who changes everything for our 28 million members.
 

Position Purpose: Develop and oversee quality improvement programs and strategies for the business unit. Assist in the development and application of the business unit’s strategic mission and vision. Identify and champion the selection of process improvement activities across the enterprise.

• Responsible for driving performance improvement for HEDIS, Stars, State Contract Quality & Pay for Performance/Withhold, Marketplace QRS and Medicare Quality metrics and processes and other quality improvement opportunities as needed.
• Develop infrastructure and processes for management of activities related to National Committee for Quality Assurance (NCQA) Accreditation and Healthcare Effectiveness Data and Information Set (HEDIS) performance ensuring highest level of accreditation
• Oversee the development and implementation of enterprise wide and market specific process improvement programs
• Review and present results of quality interventions for clinical and operational performance improvements and identify organizational risks to executive management
• Develop and ensure consistent, reliable and valid application of data collection and analysis for priority performance measures, including HEDIS, pay for performance and contractual performance measures
• Review and analyze cost benefit and return on investment analyses for organizational resource allocation and recommend action plans
• Responsible for building relationship and positioning MHS as the “go to” source for state of the art MCE Quality Metrics.

Education/Experience: Bachelor's degree in healthcare or related clinical field. Master's in Business Administration preferred. 10+ years of healthcare operations experience including, quality and process improvement experience. Experience with NCQA accreditation preparation and auditing, including the analysis of HEDIS performance measures.
License/Certificates: Certified Professional in Health Care Quality (CPHQ) preferred. RN License preferred.

Pay Range: $173,700.00 - $329,800.00 per year

Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules.  Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law.  Total compensation may also include additional forms of incentives.

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.

Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act