Vice President - Project Manager - LATAM Payments (TDD - Transformation Design & Delivery)

Job Description
Short description
J.P. Morgan is seeking for a Vice President for LATAM Payments, to work at Transformation Design & Delivery (TDD) department in Brazil.
The successful candidates will be involved in regional initiatives focused on accelerating payments business grown through Treasury Services innovation and capacity increasing. This position will work close to Area Head and will support strategic planning, metrics and senior decks, besides managing projects for Latin America Payments.
There will be high exposure & visibility to senior management. This role requires highly motivated individuals with advanced problem solving, strong technical analysis and communications skills.
About J.P. Morgan Corporate & Investment Bank
J.P. Morgan's Corporate & Investment Bank (CIB) is a global leader across banking, markets, and investor services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. With $23.5 trillion of assets under custody and ranked #1 for Global Investment Banking fees, the Corporate & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
The Digital and Platform Services (D&PS) division of the CIB is an organization of over 30,000 staff providing Technology and Operations support for the CIB's businesses, and is focused on creating highly scalable, digital platforms that support the needs of our clients. This includes several cross-business Operations platforms such as Securities Operations which provides settlement and asset servicing of securities across JP Morgan, primarily providing direct support to the Markets, and Securities Services businesses, but also supporting Treasury Services, Asset and Wealth Management.
J.P. Morgan Payments (formerly Treasury Services) provides cash management, liquidity, commercial card, foreign exchange, and escrow solutions to clients across the world. Teams are constantly innovating, using the latest technology and data analytics to deliver specialized solutions to help clients grow and streamline their businesses. The organization combines four lines of business: Merchant Services, Treasury Services, Commercial Card, and Trade Finance to help clients manage working capital and increase operational efficiency. The payments business is rapidly growing.
TDD (Transformation Design & Delivery) is part of the Payment Operations organization supporting CIB wide transformation and change programs and platforms. Our mission statement is powerful yet simple 'build things better and build better things'. Ensuring that the things we build have been properly thought through, are high quality, sustainable and delivered quickly. We are focused on identifying opportunities to build more innovative things, often across products and LoBs, where we can bring the organization together to define solutions/builds which are broader reaching.
Job responsibilities
The role will require working with stakeholders across the Corporate and Investment Banking, looking to leverage best practice across the industry and other J.P. Morgan business units. Lateral contacts in business, technology, operations, product and client facing organizations firm wide would need to be developed and mined for best practices and for driving outcomes.
The professional on this position will be responsible for:

• Understand global TDD and regional LATAM Payments strategy and interpret it from a LATAM TDD's perspective, translating the aspects into goals, monitoring tools, KPIs and communication plan.
• The LATAM TDD Project Manager will support the senior Management with business management requests and will be responsible to coordinate and/or execute related tasks e.g. define and monitor governance, finance and capacity planning, metrics for automation and OKRs monitoring, and support senior management with decks for forums and management activities.
• The LATAM TDD Project Manager will also be responsible for a portfolio, acting as project/program for certain products in Latin America Payments.
  • The LATAM TDD Project Manager may coordinate BA(s) or act directly to:
    • represent LATAM Operations requirements into several project´s squads.
    • manage coordination and formalization of the Operational Requirements derived from projects and new products in a partnership with Products, Operations, and Technology teams
    • coordinate testing planning, acceptance criteria, escalate blockers timely
    • manage Readiness phase and engage proper resources to guarantee training, entitlements and procedures are updates before go-live date
    • support Implementation (including PVT plan and PVT execution)
    • support Post-Implementation phase (issues monitoring and communication to senior management)
• The LATAM TDD Project Manager will perform a key role to make sure that he/she or the BAs maintain stakeholders updated in relation to the project's status and next steps
• The position will be based in São Paulo Office

Required qualifications, capabilities, and skills

• Deep understanding of payments and collections platforms and operational processing systems
• Extensive familiarity and experience to lead with people, understanding operational requirements, be able to criticize and suggest solutions aiming to optimize the operational process aligned with the business interests.
• Responsible for articulating complex concepts clearly to differing audiences in multiple regions, strong communication skills in English to negotiate internal priorities among the project's stakeholders in Latin America
• Strong Time management and organization skills
• Familiarity with Agile concepts and project management concepts
• Partner with Product, Operations, and Technology to identify barriers preventing efficient change deliverables

Preferred qualifications, capabilities, and skills

• Experience in Payments Business required
• Fluent in English, Spanish is welcome
• Outstanding ability to communicate effectively and confidently (oral and written)
• Strong Organization skills
• Bachelor's degree in Technology, Finance, Business or related areas - required.
• Project / Agile Methodology Qualification - preferred.
• Agile methodology skills - preferred.
• Previous experience as Business Manager is welcome.

About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.
Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.