Vice President, Product Strategy & Transformation

Posted 2 Days Ago
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New York, NY, USA
Hybrid
Senior level
Financial Services
We’re one of the world’s biggest technology-driven companies
The Role
Leads product strategy and transformation for partner and co-brand card products. Translates leadership priorities into roadmaps, operating models, routines, business reviews, performance metrics, and executive communications. Drives cross-functional transformation, process improvement, AI-enabled workflows, stakeholder alignment, and measurable execution across a large matrixed organization.
Summary Generated by Built In

Transform how partner and co-brand card products are planned, delivered, and communicated. You’ll combine strategic thinking and hands-on execution to help product leaders move faster with clarity and impact.

As a Vice President Product Strategy Transformation in the Partner and Co-Brand Card Products team, you translate leadership priorities into actionable plans, operating routines, and measurable outcomes. You design an operating model that supports an AI-enabled environment while building executive-ready narratives for business reviews and leadership forums. You bring performance, risks, and progress together into clear, decision-ready storytelling that drives alignment and execution.

Job responsibilities

  • Translate product leadership vision into clear priorities, plans, and workstreams
  • Shape and maintain a multi-quarter roadmap of strategic priorities across partner teams
  • Design an operating model that supports an AI-enabled environment
  • Design and improve operating routines and ways of working across cross-functional teams
  • Own leadership operating rhythms, including leadership meetings, offsites, and town halls
  • Lead business reviews end-to-end by synthesizing performance, risks, and progress into executive narratives
  • Drive transformation initiatives that streamline processes, reduce friction, and improve execution
  • Build performance measurement approaches, including objectives, key results, and critical business indicators
  • Lead executive and stakeholder communications to drive alignment and sustained engagement

Required qualifications, capabilities, and skills

  • 6+ years of experience in strategy, business management, consulting, financial services, product management, or product transformation
  • Experience working in AI-enabled product environments
  • Proven ability to manage complex programs and drive change in large, matrixed organizations
  • Demonstrated ability to design and implement operating models and organizational structures
  • Strong process improvement and transformation capability with measurable efficiency outcomes
  • Strong storytelling and communication skills, including executive-level narrative development
  • Experience running business reviews, town halls, leadership meetings, and offsites
  • Ability to translate leadership direction into clear, actionable plans with sustained follow-through
  • Strong financial acumen and comfort interpreting performance, productivity, and efficiency metrics
  • Ability to operate in detail while maintaining a strategic, enterprise-level view
  • Demonstrated ability to evaluate and adopt new technology (including AI-enabled tools) to improve planning, communication, and internal operations

Preferred qualifications, capabilities, and skills

  • Experience in consulting, corporate strategy, or business management
  • Experience in consumer financial services, card products, or co-brand and partner ecosystems
  • Experience leading organizational transformation, operating model design, or cost-reduction initiatives
  • Experience designing and rolling out automation or AI-enabled workflows for internal operations
  • Experience supporting senior executives in a fast-paced environment
  • Demonstrated ability to build and manage cross-functional stakeholder relationships at scale
  • Familiarity with product management frameworks and agile delivery approaches

Applicants must be authorized to work for any employer in the US. We are not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time. Final job grade level and corporate title will be determined at time of offer and may differ from this posting.

About Us

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.  We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.

Skills Required

  • 6+ years of experience in strategy, business management, consulting, financial services, product management, or product transformation
  • Experience working in AI-enabled product environments
  • Experience managing complex programs and driving change in large, matrixed organizations
  • Ability to design and implement operating models and organizational structures
  • Strong process improvement and transformation capability with measurable efficiency outcomes
  • Strong storytelling and communication skills, including executive-level narrative development
  • Experience running business reviews, town halls, leadership meetings, and offsites
  • Ability to translate leadership direction into clear, actionable plans with sustained follow-through
  • Strong financial acumen and ability to interpret performance, productivity, and efficiency metrics
  • Ability to operate in detail while maintaining a strategic, enterprise-level view
  • Ability to evaluate and adopt new technology, including AI-enabled tools, to improve planning, communication, and internal operations
  • Experience in consulting, corporate strategy, or business management
  • Experience in consumer financial services, card products, or co-brand and partner ecosystems
  • Experience leading organizational transformation, operating model design, or cost-reduction initiatives
  • Experience designing and rolling out automation or AI-enabled workflows for internal operations
  • Experience supporting senior executives in a fast-paced environment
  • Ability to build and manage cross-functional stakeholder relationships at scale
  • Familiarity with product management frameworks and agile delivery approaches

JPMorganChase Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.

  • Healthcare Strength — Medical coverage and wellness resources, including mental-health support and wellness incentives, are described as comprehensive and accessible; feedback suggests income-based contributions help keep care affordable.
  • Retirement Support — A dollar-for-dollar 401(k) match up to 5% of eligible pay, plus additional employer contributions in some cases, is highlighted as a strong pillar of financial security. Feedback suggests this structure is a notable advantage of the total rewards package.
  • Parental & Family Support — Up to 16 weeks of paid parental leave for all parents, along with fertility, adoption, surrogacy, childcare, and family-support resources, signals a family-forward approach. Feedback suggests these programs are a standout feature of the package.

JPMorganChase Insights

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The Company
HQ: New York, NY
289,097 Employees
Year Founded: 1799

What We Do

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.

Why Work With Us

Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.

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