Vice President- Product Manager

Job Description
Short Description for Internal Candidates
Join our innovative line of business, designed to expand Chase's ventures beyond core financial services.
Description for Internal Candidates
We are focused on building the future of Chase's digital ecosystem by delivering exceptional customer experiences throughout the purchasing journey. Our mission is to connect customers with partner brands and benefits in intuitive, simple, and meaningful ways, helping them make the most of their money.
The Digital Benefits experience creates curated customer journeys that enhance engagement with financial products, commerce categories, and strategic partners. Our current focus is to enhance the Benefits Hub, delivering a personalized, visually engaging experience that is scalable and intuitive, helping customers maximize the benefits offered by Chase and partners.
We are seeking a Product Manager passionate about creating delightful mobile experiences. You will think strategically, build relationships, and manage key priorities. Your primary role will be to develop features and customer experiences in the Chase Mobile app, focusing on Cardmember Benefits. You will solve customer problems, write Agile user stories, groom the backlog, prepare sprints for development, and contribute to the product vision. You will work closely with design and development teams to deliver a scalable, intuitive UX.
Job Responsibilities

• Collaborate with stakeholders and SMEs to define vision and develop strategy.
• Gather and refine requirements in Jira, aligning with customer and business priorities.
• Work with Scrum teams to create requirements, prioritize the backlog, and ensure features meet acceptance criteria.
• Develop phased delivery and go-to-market plans in an Agile environment.
• Lead workstreams with partners on prioritization of delivery and innovation roadmaps.
• Maintain deep knowledge of user experience insights and anticipate trends to refine the backlog.
• Develop key relationships and manage communications with stakeholders, including senior executives.

Required Qualifications, Capabilities, and Skills

• 5+ years of digital product management experience.
• Advanced knowledge of the product development life cycle, design, and data analytics.
• Proven ability to lead product life cycle activities, including discovery, ideation, and strategic development.
• Experience managing complex programs.
• Experience with Agile product development techniques and practices.
• Structured thinker with the ability to analyze opportunities and recommend solutions.
• Ability to create momentum among diverse teams and manage delivery timelines under pressure.
• Positive, team-oriented attitude suitable for aligning established and new business practices.

Preferred Qualifications, Capabilities, and Skills

• Experience working in a highly matrixed, complex organization

To be eligible for this position, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this position. Likewise, JPMorgan Chase & Co., will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT).
About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.