Vice President, Portfolio Strategy - Authorized User Business

Posted 2 Days Ago
Be an Early Applicant
New York, NY, USA
Hybrid
Expert/Leader
Financial Services
We’re one of the world’s biggest technology-driven companies
The Role
Leads portfolio strategy for authorized user products within Chase Card Services. Defines value propositions, customer segmentation, product roadmaps, business cases, financial targets, and customer experiences. Partners with finance, risk, marketing, research, and portfolio teams to prioritize initiatives, manage risks, communicate executive updates, and drive sustainable portfolio growth.
Summary Generated by Built In

Join a team that’s redefining how people share and manage spending with trusted individuals. You’ll shape new experiences that combine strong value propositions, smart controls, and personalized benefits—at scale.

As a Vice President Portfolio Strategy in Chase Card Services, you will define and launch new authorized user products and strategies that deepen relationships, improve experiences, and drive sustainable portfolio growth.

Job responsibilities
  • Define authorized user value propositions grounded in customer segmentation and competitive insights
  • Partner with portfolio, finance, risk, marketing, and research teams to build the product roadmap
  • Build business cases that quantify investment needs, expected outcomes, and key trade-offs
  • Prioritize initiatives based on customer impact, financial outcomes, and delivery readiness
  • Track annual financial targets and key performance indicators, and communicate progress with transparency
  • Prepare and deliver executive-ready materials for strategy reviews, decisions, and program updates
  • Translate customer needs into clear requirements for new products, controls, and servicing experiences
  • Identify risks and dependencies early and drive alignment on path-to-green plans
Required qualifications, capabilities, and skills
  • Demonstrated business and financial acumen, including unit economics, forecasting, scenario planning, and investment prioritization
  • Proven experience leading cross-functional decision-making with senior stakeholders in a matrixed environment
  • Strong customer-first approach with examples of measurable experience improvements
  • Strong analytical, problem-solving, and planning skills with the ability to manage multiple initiatives simultaneously
  • Demonstrated commitment to a strong risk and control environment through adherence to procedures and governance
Preferred qualifications, capabilities, and skills
  • Experience building go-to-market strategies for consumer financial products or loyalty and rewards programs
  • Experience developing customer segmentation and value proposition frameworks
  • Experience creating executive-level narratives and decision materials for senior leadership

Applicants must be authorized to work for any employer in the US. We are not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time. Final job grade level and corporate title will be determined at time of offer and may differ from this posting.

About Us

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.  We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.

Skills Required

  • Business and financial acumen, including unit economics, forecasting, scenario planning, and investment prioritization
  • Experience leading cross-functional decision-making with senior stakeholders in a matrixed environment
  • Strong customer-first approach with examples of measurable experience improvements
  • Strong analytical, problem-solving, and planning skills with the ability to manage multiple initiatives simultaneously
  • Commitment to a strong risk and control environment through adherence to procedures and governance
  • Experience building go-to-market strategies for consumer financial products or loyalty and rewards programs
  • Experience developing customer segmentation and value proposition frameworks
  • Experience creating executive-level narratives and decision materials for senior leadership

JPMorganChase Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.

  • Healthcare Strength — Health coverage is considered comprehensive, including medical, dental, and vision, alongside wellness and mental health resources. Some locations add onsite health centers and related wellbeing support.
  • Retirement Support — Retirement offerings include a 401(k)-type savings plan and related financial benefits, with options such as employee stock purchase participation. Financial planning resources are also highlighted to support long-term savings.
  • Parental & Family Support — Paid parental leave of 16 weeks for birth or adoption is available for all parents. Child care and back-up child care resources further reinforce family support.

JPMorganChase Insights

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The Company
HQ: New York, NY
289,097 Employees
Year Founded: 1799

What We Do

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.

Why Work With Us

Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.

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