This is an office centric role based out of our NYC or Santa Monica offices 4 days a week.
- Lead and continuously improve People Operations processes to enhance efficiency, compliance, and employee satisfaction.
- Develop and launch an AI-powered shared services product to provide seamless support for all employee inquiries and transactions.
- Ensure adherence to employment regulations, partnering with legal and compliance teams as needed.
People Systems:
- Drive the administration and optimization of People systems, including planning and launching a new HRIS within the next year.
- Build enterprise-facing People analytics capabilities, creating dashboards to monitor key metrics such as attrition, engagement, and cost per hire.
- Provide insights and trend analysis to inform strategic decision-making and organizational planning.
Total Rewards:
- Design and implement competitive compensation and benefits programs to attract, retain, and engage top talent.
- Work closely with our benefits brokers to build best in class healthcare benefits, including efficient and high touch administration for our employees
- Oversee the administration of the company’s equity plan, working closely with the board of directors and internal finance teams.
- Oversee the payroll team to ensure accurate payment and processing of our pay cycles – and compliance with local, state and federal filings
- Ensure Total Rewards programs are compliant, equitable, and aligned with company values and goals.
Leadership & Collaboration:
- Partner with senior leadership to align People strategies with broader business objectives.
- Lead and develop a high-performing team across People Operations, Systems, and Total Rewards functions.
- Collaborate with cross-functional stakeholders, including finance, IT, legal, and other People leaders, to drive initiatives forward.
- Experience: 12+ years of experience in People Operations, HR Systems, or Total Rewards, with significant leadership experience in a fast-paced, high-growth environment.
- Systems Expertise: Proven experience managing HRIS systems and leveraging technology to improve employee experience and operational efficiency.
- Analytical Acumen: Strong background in People analytics, with a demonstrated ability to create insights from data to inform business decisions.
- Total Rewards Leadership: Deep expertise in compensation and benefits strategy, including equity plan administration.
- Operational Excellence: Track record of improving processes, implementing innovative solutions, and ensuring compliance.
- Leadership Skills: Inspirational leader with the ability to build, manage, and mentor high-performing teams.
- Education: Bachelor's degree required; advanced degree (e.g., MBA, HR, or related field) is preferred.
- Experience leading People functions in technology companies or organizations preparing for an IPO.
- Familiarity with AI-powered tools and solutions for People Operations.
#LI-RB1 #LI-Onsite
Join us in making a difference as we build our future. Metropolis is an equal opportunity employer, dedicated to diversity, equality, and inclusion, and provides equal employment opportunities to all employees and applicants for employment. Metropolis prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
What the Team is Saying
Metropolis Technologies Compensation & Benefits Highlights
-
Healthcare Strength — Health coverage is described as comprehensive, including medical, dental, vision, and mental-health support, alongside wellness programs. Some materials indicate highly subsidized or fully covered options for certain plans.
-
Leave & Time Off Breadth — Paid time off is positioned as flexible and generous, with unlimited PTO in many salaried roles and sizable accruals for hourly staff. Paid holidays, sick time, and volunteer time are also included, with premium pay when working holidays.
-
Retirement Support — Retirement benefits include a 401(k) with an employer match as a core element of the package. This component is consistently highlighted alongside other primary benefits.
Metropolis Technologies Insights
Similar Jobs
.jpg)
What We Do
Metropolis Technologies, Inc. is an artificial intelligence company whose computer vision platform enables checkout-free payment experiences for the real world. Its proprietary AI-driven technology reaches more than 50 million customers while reducing costs, increasing transparency and capturing additional revenue for real estate partners. Following its take-private acquisition of SP+, Metropolis is now the largest parking network in North America with more than 4,000 locations. To learn more about Metropolis, please visit www.metropolis.io.
Why Work With Us
We’re not your typical technology company. We’re world-class software and hardware engineers, we’re neighborhood urbanists and operators, we’re caring customer support specialists, we’re nerdy data scientists and machine learning engineers, we’re designers and architects… and many things in-between and beyond.
Gallery
Metropolis Technologies Offices
OnSite Workspace
Metropolis values in-person collaboration to drive innovation, strengthen culture, and enhance the Member experience. Our corporate team members hold to our office-first model, which requires employees to be on-site at least four days a week.
