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Vice President, People Operations, Systems, and Total Rewards
The Company
Metropolis is an artificial intelligence company that uses computer vision technology to enable frictionless, checkout-free experiences in the real world. Today, we are reimagining parking to enable millions of consumers to just "drive in and drive out." We envision a future where people transact in the real world with a speed, ease and convenience that is unparalleled, even online. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working and playing remarkable - giving us back our most valuable asset, time.
This is an office centric role based out of our NYC or Santa Monica offices 4 days a week.
Responsibilities
People Operations:
- Lead and continuously improve People Operations processes to enhance efficiency, compliance, and employee satisfaction.
- Develop and launch an AI-powered shared services product to provide seamless support for all employee inquiries and transactions.
- Ensure adherence to employment regulations, partnering with legal and compliance teams as needed.
People Systems:
- Drive the administration and optimization of People systems, including planning and launching a new HRIS within the next year.
- Build enterprise-facing People analytics capabilities, creating dashboards to monitor key metrics such as attrition, engagement, and cost per hire.
- Provide insights and trend analysis to inform strategic decision-making and organizational planning.
Total Rewards:
- Design and implement competitive compensation and benefits programs to attract, retain, and engage top talent.
- Work closely with our benefits brokers to build best in class healthcare benefits, including efficient and high touch administration for our employees
- Oversee the administration of the company’s equity plan, working closely with the board of directors and internal finance teams.
- Oversee the payroll team to ensure accurate payment and processing of our pay cycles – and compliance with local, state and federal filings
- Ensure Total Rewards programs are compliant, equitable, and aligned with company values and goals.
Leadership & Collaboration:
- Partner with senior leadership to align People strategies with broader business objectives.
- Lead and develop a high-performing team across People Operations, Systems, and Total Rewards functions.
- Collaborate with cross-functional stakeholders, including finance, IT, legal, and other People leaders, to drive initiatives forward.
Qualifications
- Experience: 12+ years of experience in People Operations, HR Systems, or Total Rewards, with significant leadership experience in a fast-paced, high-growth environment.
- Systems Expertise: Proven experience managing HRIS systems and leveraging technology to improve employee experience and operational efficiency.
- Analytical Acumen: Strong background in People analytics, with a demonstrated ability to create insights from data to inform business decisions.
- Total Rewards Leadership: Deep expertise in compensation and benefits strategy, including equity plan administration.
- Operational Excellence: Track record of improving processes, implementing innovative solutions, and ensuring compliance.
- Leadership Skills: Inspirational leader with the ability to build, manage, and mentor high-performing teams.
- Education: Bachelor's degree required; advanced degree (e.g., MBA, HR, or related field) is preferred.
Preferred Qualifications
- Experience leading People functions in technology companies or organizations preparing for an IPO.
- Familiarity with AI-powered tools and solutions for People Operations.
When you join Metropolis, you’ll join a team of world-class product leaders and engineers, building an ecosystem of technologies at the intersection of parking, mobility, and real estate. Our goal is to build an inclusive culture where everyone has a voice and the best idea wins. You will play a key role in building and maintaining this culture as our organization grows. The anticipated base salary for this position is $275,000.00 to $300,000.00 annually. The actual base salary offered is determined by a number of variables, including, as appropriate, the applicant's qualifications for the position, years of relevant experience, distinctive skills, level of education attained, certifications or other professional licenses held, and the location of residence and/or place of employment. Base salary is one component of Metropolis’s total compensation package, which may also include access to or eligibility for healthcare benefits, a 401(k) plan, short-term and long-term disability coverage, basic life insurance, a lucrative stock option plan, bonus plans and more.
#LI-AR1 #LI-Hybrid
Join us in making a difference as we build our future. Metropolis is an equal opportunity employer, dedicated to diversity, equality, and inclusion, and provides equal employment opportunities to all employees and applicants for employment. Metropolis prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Top Skills
What the Team is Saying
What We Do
Metropolis Technologies, Inc. is an artificial intelligence company whose computer vision platform enables checkout-free payment experiences for the real world. Its proprietary AI-driven technology reaches more than 50 million customers while reducing costs, increasing transparency and capturing additional revenue for real estate partners. Following its take-private acquisition of SP+, Metropolis is now the largest parking network in North America with more than 4,000 locations. To learn more about Metropolis, please visit www.metropolis.io.
Why Work With Us
We’re not your typical technology company. We’re world-class software and hardware engineers, we’re neighborhood urbanists and operators, we’re caring customer support specialists, we’re nerdy data scientists and machine learning engineers, we’re designers and architects… and many things in-between and beyond.
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Metropolis Technologies Offices
OnSite Workspace
Metropolis values in-person collaboration to drive innovation, strengthen culture, and enhance the Member experience. Our office-first model requires employees on-site at least four days a week, fostering organic interactions that spark creativity an
