Vice President of People Operations (Orlando, FL)

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Orlando, FL, USA
In-Office
Software
The Role
Location: Orlando, FL (On-site) | Scope: Supports Global Expansion (including Belfast, Northern Ireland)
Biller Genie is scaling quickly—across products, people, and borders. We’re seeking a strategic, execution-ready VP of People Operations to architect and lead a people function that’s as agile and forward-thinking as the business itself. This is a role for a builder who understands that talent, compensation, structure, and compliance are the levers of sustainable growth.
This role is an on-site, in-office position based in the Orlando area near International Drive, minutes from I-4 and the Turnpike. If you're applying from out of state, please indicate in the header of your resume you are "Planning to Relocate" or your application may be automatically rejected due to distance.
About Us:  Biller Genie is an award-winning B2B SaaS platform that helps businesses get paid faster. Recently ranked #259 on the Inc 5000 fastest-growing companies in the United States, we are committed to delivering innovative solutions to our clients. With offices in Orlando and Belfast, North Ireland, we are expanding rapidly and looking for enthusiastic individuals to join our team.

Primary Job Responsibilities:

Talent Acquisition & Employer Brand
  • Lead full-cycle recruiting across US and Belfast.
  • Own hiring metrics, TA systems, vendor partnerships, and hiring manager training.
  • Develop BillerGenie’s employer brand to attract top-tier fintech and tech talent
Compensation & Total Rewards
  • Establish competitive, scalable compensation structures tailored to fintech roles.
  • Design and manage commission plans, bonus programs, and sales comp aligned to revenue goals.
  • Conduct benchmarking and equity analysis across job families and geographies.
Org Design & Workforce Planning
  • Design agile org structures and support job architecture, spans of control, and growth modeling.
  • Partner with leaders to support team structure, clarity, and cross-functional alignment.
​​​​​​​​​​​​​​HR Operations, PEO, & Benefits
  • Own PEO relationships and optimize for compliance and scale.
  • Develop benefit strategies and infrastructure that grow with the business.
Performance Management & Manager Enablement
  • Build and sustain a performance framework grounded in accountability and growth.
  • Train and coach managers to lead performance conversations with clarity and confidence.
HR Compliance & Governance
  • Develop scalable, legally sound HR policies and processes across U.S. and international teams.
  • Ensure audit readiness and lead risk mitigation in partnership with legal.
Culture & Experience
  • Champion engagement, feedback loops, internal communications, and values-aligned practices that scale with a distributed team.
Note: This job description outlines the general responsibilities and qualifications for the VP of People Operations role. It is not intended to be an exhaustive list of all duties and responsibilities. Additional tasks may be assigned as deemed necessary by the company.
Qualifications:
  • Bachelor's degree in Human Resources, Business Administration, or related field (or equivalent experience). Master’s Degree in related field or MBA preferred.
  • 5-8 years of progressive Human Resources experience.
  • Experience in strategic HR leadership and developing people strategies.
  • Strong background in talent acquisition, development, and retention.
  • Proven ability to foster a high-performance and inclusive culture.
  • Experience in organizational design and improving operational efficiency.
  • Knowledge of compensation and benefits management.
  • Understanding of HR compliance and operations for a global workforce.
Benefits: 
  • Comprehensive Medical, Dental, and Vision plans. 
  • 401k with up to 4% company match.
  • Flexible, Unlimited Paid Time Off (PTO) policy.

Our Mission:
To provide an automated A/R platform that seamlessly integrates existing business processes for the SMB market.

 

Our Core Values:

Get Shit Done Right - We work hard and ensure tasks are completed correctly and on time, every time.

Own it - We are subject matter experts who know what we know, and we are confident enough to speak up when we see something wrong.

Catch UpWe are high performers and love a fast-paced environment.

Believe in the GenieWe are passionate about where we are going as a team and we show we care.

Class shinesWe are articulate professionals who carry ourselves well and speak with purpose.
 

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
 

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The Company
HQ: Miami, FL
32 Employees
Year Founded: 2018

What We Do

At Biller Genie, we are a team of dreamers on a mission to provide an automated, cloud-based accounts receivable platform that seamlessly integrates existing business processes for small and mid-sized businesses. Our cloud-based solution automates your accounts receivable from bill presentment, follow up, collection, and reconciliation - without changing your current process. - No new software to learn - Integrates with your accounting software - Keep your existing payment processor The Genie integrates with your favorite accounting software, such as QuickBooks, Xero, or AccountingSuite. Our average subscriber gets paid 15 faster, reduces their overdue invoices by 40%, and save 10-20 hours of administrative work per week.

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