We are seeking a highly strategic and execution-focused Vice President of Partner Operations to lead our sales and service organization across Enhanced Markets. This is a critical leadership role responsible for driving partner engagement, performance, and long-term revenue growth through relationship-driven account management.
As VP of Partner Operations, you will lead a team that works face-to-face with Zillow’s most strategic agents and team leads, developing trusted advisor relationships that drive deep adoption of Zillow’s tools, leads, and platform. This is a field-facing, consultative sales leadership role—one that requires inspiring, coaching, and enabling a team to influence partner behavior, drive results, and grow market share. You'll also scale high-performing, data-driven teams while operationalizing rigorous sales discipline, insight-led conversations, and performance-based management systems.
What You’ll Do
Lead Field-Based Partner Success & Strategic Account Management: Oversee Zillow’s Growth Advisors, Launch Advisors, and Sales Enablement teams focused on maximizing partner impact and performance across Flex markets through deep, in-person relationship development.
Drive Revenue Growth Through Performance-Based Sales Culture: Implement field accountability systems—including variable compensation plans, dashboards, and coaching frameworks—to drive individual and team results.
Champion Challenger Sales Methodology: Equip teams with the training and playbooks to challenge partner thinking, deliver insight-led conversations, and drive behavioral change with agents and team leads.
Scale Through Operational Excellence: Build a scalable, repeatable operational infrastructure to support Flex partner onboarding, training, performance reviews, and long-term retention.
Lead Business Transformation: Partner cross-functionally with product, marketing, sales ops, and analytics to evolve the Flex partner journey and support Zillow’s shift to a fully integrated transaction model.
Upskill the Organization: Establish ongoing training, enablement, and leadership development frameworks to elevate sales effectiveness, particularly around consultative, data-driven selling and negotiation.
Enable Feedback Loops: Champion the Voice of the Partner by implementing structured feedback channels with agents and team leads, and ensuring insights inform GTM strategies and product innovation.
What We’re Looking For
10+ years of experience in field sales leadership, partner success, or GTM roles, ideally within a Fortune 500 consumer marketplace, SaaS, or technology-driven platform business
Proven track record of driving double-digit revenue growth through outside sales team leadership, performance-based accountability, and strategic transformation
Expertise building and leading high-performing field sales or partner-facing teams that thrive on trust-based relationships and high-touch service
Direct experience implementing variable compensation models and KPI-driven sales accountability systems
Operational fluency with Salesforce and business intelligence tools (e.g., Tableau) for territory planning, forecasting, and pipeline management
Strong strategic mindset with the ability to execute through cross-functional influence
Preferred Qualifications
Experience applying Challenger or insight-led sales methodologies in the field
Familiarity with two-sided marketplaces and experience working with small business or independent sales partners (e.g., real estate professionals, franchise operators, etc.)
MBA or advanced degree preferred
At Zillow, we’re reimagining how people move—through the real estate market and through their careers. As the most-visited real estate platform in the U.S., we help customers navigate buying, selling, financing and renting with greater ease and confidence. Whether you're working in tech, sales, operations, or design, you’ll be part of a company that's reshaping an industry and helping more people make home a reality.
Zillow is honored to be recognized among the best workplaces in the country. Zillow was named one of FORTUNE 100 Best Companies to Work For® in 2025, and included on the PEOPLE Companies That Care® 2025 list, reflecting our commitment to creating an innovative, inclusive, and engaging culture where employees are empowered to grow.
No matter where you sit in the organization, your work will help drive innovation, support our customers, and move the industry—and your career—forward, together.
Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Top Skills
What We Do
Join our mission to give the people power to unlock life’s next chapter.
Our homes are the heartbeat of our lives, and we believe that finding a home shouldn’t be so hard in today’s always-on world. That’s why we’re reimagining the traditional rules of real estate to make it easier than ever to move from one home to the next.
Our journey began nearly 15 years ago with a handful of employees and one big idea: to make it radically easier for people to move. We began by helping people understand and track their homes with the Zestimate, our proprietary algorithm, and then with advanced technology and valuable connections with real estate professionals. Today, Zillow has become a household name. People are more likely to search for “Zillow” than “real estate,” and our name is often used as a verb.
While other industries have ushered in a new era of convenience, the time for seamless and convenient real estate experience is now. This is our next chapter as a company.
We’re looking for smart, passionate adventurers to join us as we reimagine the real estate transaction and change the way people buy, sell, rent and finance their homes.
