Vice President, Operations

Posted 7 Days Ago
22 Locations
Remote
Senior level
Healthtech
The Role
The Vice President of Operations will lead business strategy, manage implementation processes for healthcare software, and enhance financial and employee success while collaborating with various teams.
Summary Generated by Built In

Harris Healthcare BU has an opportunity for a unique individual looking to flex and build on personal and professional strengths in a high-profile role. 

We’re seeking an action oriented and strategically agile leader to own the business strategy and results for a group of healthcare software solutions.  This person will work with customers, team members and partners to implement and support EHR hospital software.

The Harris Healthcare BU has an opportunity for a unique individual looking to flex and build on personal and professional strengths in a high-profile role. 

We’re seeking an action oriented and strategically agile leader to own the business strategy and results for a group of healthcare software solutions.  This person will work with customers, team members and partners to implement and support EHR hospital software.

 

Does this describe you?
  • Prefer more autonomy and less direction in reaching goals 

  • Find collaborating with colleagues energizing 

  • Like to question the status quo 

  • Need to explore “why not?” before dismissing an option 

  • Comfortable experimenting with conflicting concepts 

  • Expect and welcome accountability 

  • Uncomfortable with delays and stagnation 

  • Able to start and sustain meaningful relationships with peers, teams and customers 

  • Thrives in difficult situations and in finding solutions 

  • Get excited by creating and improving processes to streamline implementing software

Those attributes will help in achieving these goals for the role: 
  • Manage all billable and non-billable team activities to improve the billable utilization

  • Monitor, challenge and implement methodologies to speed up the implementation processes

  • Implement processes and practices to achieve financial, employee and client success measures

  • Strategic planning for operational growth

  • ·Collaborate with the R&D department to meet customer requirements and market needs

  • Lead with the Harris Core Values

  • Manage all revenue streams associated with Operations

  • Innovate on ways to efficiently implement new software

  • Create and maintain effective collaboration between the variety of experts on staff 

  • Experience in Project Management

  • Ability to speak French a plus for this position

Our expectation of some actions you will take: 
  • Form cross-functional teams of experts to drive constituent- and customer-driven enhancements 

  • Collaborate with Sales on opportunities, share ownership on wins and losses 

  • Modify current and create new implementation processes that increase competitive advantage 

  • Engage with customers to build lasting, mutually beneficial relationships 

Top Skills

Ehr Hospital Software
Healthcare Software Solutions
Project Management
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The Company
HQ: Niagara Falls, New York
185 Employees
Year Founded: 1993

What We Do

For over 25 years, Harris Healthcare has been rising to the challenge of bringing together the most innovative and sustainable solutions for today’s ever-changing healthcare environment, in order to improve patient care and safety. Each one of our solutions brings organizational efficiencies on its own. Powerful synergies are achieved when multiple solutions are implemented together. The Harris Healthcare portfolio includes the following solutions:

♦ HARRIS Flex - an enterprise-level EHR solution that improves patient safety and clinical workflows. It includes a full complement of applications integrated in one single database, provides solid clinical decision support to your clinicians and helps standardize care while enforcing protocols and best practices at any Healthcare Organization. HARRIS Flex conveys the digital solution’s flexibility and strength.
Healthcare organizations are continuously faced with new challenges and situations and require flexible EHR’s that can be rapidly adapted to their evolving clinical practice. Contrary to other EHR solutions which are inflexible and where customizations require costly support from the vendor, HARRIS Flex gives you the freedom to "flex" your EHR as you need it entirely on your own.

The enhanced HARRIS Flex solution comes with new functionality including:

♦Flex Telehealth which enables virtual visits directly from within the EHR/EPR, and

♦Flex Clinical Insight which facilitates extraction and analysis of your EHR/EPR data to improve your processes and outcomes.

♦ SynergyCheck – a proactive interface monitoring solution watching over Clinical, Financial and other interfaces 24/7 to ensure data is flowing between systems

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