Vice President of Operations (67961)

“Optimal provides highly automated supply chain services, along with result-driven capabilities targeted at reducing customers’ operating and sales expenses. Optimal's business units support a "lower cost to serve" option for the healthcare industry. We provide distribution, contracting and logistics solutions for both domestic US and international markets. We deliver products, contracting services and sales support throughout the United States. Headquartered in Houston, Texas. Optimal’s mission is to reduce the cost of healthcare by providing efficient supply chain solutions.”  

Job Summary

The Vice President of Operations leads the end-to-end warehousing, inventory management, and distribution strategies for our medical device portfolio. This role is critical in ensuring that operational processes are compliant with ISO 13485, FDA, and related regulatory standards. The VP will act as a strategic leader, leveraging NetSuite ERP to optimize inventory accuracy, streamline order fulfillment, and drive cost-effective, high-quality logistics solutions.

Essential Job Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Strategic Leadership and Operational Excellence

• Develop and implement strategic plans to enhance warehouse operational efficiency, productivity, and profitability.
• Lead a high-performance team to achieve company goals related to supply chain, logistics, and customer experience.
• Sponsor continuous improvement initiatives (Lean/Six Sigma) to optimize processes and reduce operational costs.
• Collaborate with executive leadership to scale operations in response to business growth (SIOP) and new product launches (SKU Lifecycle Management). 

2. Warehousing and Distribution Management

• Oversee all Missouri City site functions, including receiving, inventory management, storage, shipping, and quality control (QC).
• Ensure that all products are stored, handled, and shipped in strict compliance with ISO 13485 and FDA regulations.
• Manage relationships with all providers, carriers, and suppliers to ensure timely and cost-effective product delivery.
• Optimize inventory management to prevent shortages or overstocking, ensuring high order fulfillment accuracy. 

3. Technology and NetSuite Optimization

• Oversee the utilization and optimization of NetSuite ERP to improve data visibility and inventory accuracy.
• Drive the integration of NetSuite and the related warehouse management functions.
• Develop operational dashboards for real-time tracking of KPIs (e.g., safety, inventory turns, order accuracy, shipping speed). 

4. Compliance, Quality and Safety

• Ensure 100% compliance with ISO 9001, OSHA regulations, and customer requirements.
• Sponsor and support internal/external audits and CAPA (Corrective and Preventive Actions) resolutions within target timelines.
• Promote a safety-first culture and enforce company-wide security and safety policies. 

5. Financial Management and Budgeting

• Formulate and manage operational budgets, including CAPEX for warehouse equipment and technology enhancements.
• Drive COGS (Cost of Goods Sold) reduction goals and gross margin improvement.
• Analyze financial performance (PandL) of logistics operations and report to the executive team. 

Supervisory Responsibilities 

Directly supervises the process of Quality and Logistics.

Required Education 

Bachelor’s degree in supply chain management, Logistics, Engineering, or Business Administration. A Master’s degree (MBA) is preferred 

Required Experience

10+ years of progressive operations leadership experience, with at least 5+ years in a senior leadership role specifically within medical device or highly regulated product distribution.

Required Licenses and Certifications

• N/A

Required Knowledge, Skills, and Abilities

• Solid working knowledge of NetSuite ERP and Warehouse Management Systems (WMS) is desired.
• Strong knowledge of ISO 9001, and other related customer and agency requirements
• Proven ability to lead large, diverse teams; exceptional analytical, strategic planning, and problem-solving skills.
• Lean Six Sigma or APICS certification is a strong plus
• Data-Driven: A metrics-focused, hands-on operator who can use data to drive decisions.
• Change Agent: Ability to lead teams through change, scaling, and growth.
• Integrity: Uncompromising dedication to quality and regulatory compliance. 

Preferred Qualifications

N/A

Financial Responsibilities

• This position currently does not have financial responsibilities.

Budget Responsibilities

• This position will manage a budget to be determined.

Languages

• Advanced English is required.
• Bilingual Spanish is preferred.

Travel

• This position does not currently require travel.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. 

While performing the duties of this job the employee is regularly required to work standing up, walk, use hands to operate tools and equipment and must be able to exert regularly up to 10 pounds of force, frequently exert 30 pounds of force and occasionally exert 50 pounds of force to constantly perform the essential job functions. The employee will be frequently required to reach with hands and arms, bend, balance, kneel, crouch, crawl, push, and pull. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

Environmental Conditions

Inside: The employee is subject to environmental conditions, protection from weather conditions but not necessarily from temperature changes. The worker is subject to noise; there may be sufficient noise to cause the worker to shout in order to be heard above ambient noise level.

Physical/Environmental Activities

Please confirm for the following questions if these working conditions are encountered Occasionally (1-33% of time on the job), Frequently (34-66% of time on the job), Constantly (67-100% of time on the job), or Not Applicable N/A

• Must be able to travel to multiple locations for work (i.e. travel to attend meetings, events, conferences). Not Applicable N/A
• May be exposed to outdoor weather conditions of cold, heat, wet, and humidity. Not Applicable N/A
• May be exposed to outdoor or warehouse conditions of loud noises, vibration, fumes, dust, odors, and mists. Not Applicable N/A
• Must be able to ascend and descend ladders, stairs, or other equipment. Not Applicable N/A
• Subject to exposure to hazardous material. Not Applicable N/A

We are an Equal Opportunity/Protected Veteran/Disabled Employer committed to creating a diverse, inclusive, and equitable culture for our employees and communities.

This job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of the company. Since no job description can detail all the duties and responsibilities that may be required from time to time in the performance of a job, duties and responsibilities that may be inherent in a job, reasonably required for its performance, or required due to the changing nature of the job shall also be considered part of the jobholder’s responsibility