The Role
The VP of IT will lead the North America Technology Team, driving service delivery, cloud optimization, strategic planning, talent development, and IT risk management.
Summary Generated by Built In
About Metergy Solutions Inc. (“Metergy”)
As one of North America’s most experienced submetering providers, Metergy Solutions has brought turnkey solutions to clients for over 20 years. Metergy supplies, installs and remotely reads meters to measure individual suite consumption of electricity, water, gas, and thermal energy in multifamily and commercial buildings, and bills and collects the utility consumption.
Our innovative Submetering as a Service (SaaS) model generates long-term recurring revenue and has been proven to reduce in-suite energy consumption by an impressive 40%, significantly advancing our clients' decarbonization efforts. This outstanding performance has enabled Metergy to issue green bonds and secure green financing, fueling our sustained growth and creating extraordinary career opportunities for our team.
As the #1 submeter provider in the New York and Canadian markets, and one of the largest in North America, Metergy boasts over 850,000 contracted meters, issues more than 2 million utility invoices annually, and employs over 400 dedicated team members. Our successful acquisitions have consistently exceeded expectations, unlocking immense growth potential.
Metergy is proudly a portfolio company of Brookfield Infrastructure Partners, one of the world’s largest investors, owners, and operators of infrastructure assets across the utilities, transport, energy, data, and sustainable resources sectors. This partnership provides Metergy with access to substantial capital, infrastructure investment expertise, and a global reach, positioning us for continued success and innovation.
Our Mission
Provide building owners and occupants with accurate and reliable utility consumption data through market-leading expertise in turnkey submetering and billing, while fostering a workplace with inspired team members empowered to do more good.
At Metergy, we don’t just believe in our people; we champion them. When individuals feel valued, supported, and inspired to grow, incredible things happen. That’s why we’re thrilled to be recognized as a Great Place to Work for the second consecutive year! This achievement reflects our unwavering commitment to building a workplace that’s respectful, inclusive, and high-performing.
Come be part of a team that leads with passion, thrives on positivity, and delivers with precision. We’re proud of who we are and even prouder of where we’re headed.
The Role
We are looking for a dynamic and pivotal member of the Metergy Leadership Team to lead our North America Technology Team. The Technology Leader is accountable for the delivery and operations of our core systems, architecture, and support of day-to-day technology operations. We are a growth company and expect to invest heavily in our systems and new technologies to gain economies of scale and efficiencies in our businesses. The Technology Leader plays a leading role in the modernization, automation, operations, and standardization of our technologies, ensuring the organization adopts and leverages the latest industry-leading tools and platforms. They will be responsible for on-premises and cloud infrastructure, as well as building the automation team, which will enable a better time to market for the delivery of our IT services. The Technology Leader will ensure the evolution of our technologies to guarantee the stability, security, and sustainability of the infrastructure.
In addition, the role is responsible for managing service levels across all IT-supported areas, including desktop support and other critical elements of the business that depend on consistent and reliable IT service delivery.
Responsibilities Include:
Information Technology Leadership & Service Delivery
- Lead and enhance a team of professionals in the areas of service transformation, Service Management, metrics, and reporting
- Successfully transform the IT organization by delivering best practices supporting Service Management and overall Operations Service Delivery.
- Oversee risk management, resource allocation, project prioritization, research and recommendation of new systems and software products and services
- Implement and transition security strategy for the enterprise architecture and remote access strategy
- Promote and champion the benefits of Incident, Problem, Change, Request, Knowledge Management, and other IT Service Management processes
- Lead the continued adoption of Azure DevOps throughout the organization
- Accountable for proactive cost management, optimization and budgeting across the IT group
Cloud Optimization and Management
- Establish effective approach to manage all cloud service providers (CSPs)
- End-to-end ownership of Cloud financials – business cases, Cloud consumption, forecasting, financial modeling and financial optimizations
- Own and maintain a Cloud optimization roadmap with delivery commitments
- Build cost optimization frameworks by (a) reporting on granular Cloud utilization costs, (b) work with application teams to identify cost optimization opportunities, and (c) assist them in implementing such opportunities
Strategic and Operational Planning
- Help define the the Enterprise Architecture Roadmap and lead projects within the roadmap
- Working in collabortation with the PMO office for IT resource assignment on projects and Scrum teams
- Work with all levels of leadership in the development of multiyear strategic IT plans including organizational shifts as IT environments change
- Lead the creation, allocation and oversight of IT annual, long-range budgets and strategic initiatives while remaining aligned to long range business strategies
- Participate as a leadership team member, in Strategic Planning to actively define the organization’s multi-year goals and execution plans
Talent Leadership
- Evolve the IT organization to support the growing needs of the business
- Build and maintain a strong delivery and support team, developing future leaders, advancing skills, and empowering high potential team members
- Ensure a positive, diverse and inclusive work and learning environment
- Execute an innovative IT resource model to efficiently scale up resources required for IT projects, leveraging both internal and external providers. Implement cutting-edge approaches to staff projects and ensure successful software delivery
IT Risk Assessment and Management
- Develop and implement strategies and programs to identify and minimize risk associated with IT systems and infrastructure.
- Contribute and respond to enterprise risk management processes and initiatives.
- Engage with Brookfield IT leadership on Cyber Security (NIST Cyber Security Framework) and all DRP or BCP initiatives
Qualifications
- Dynamic leader with a proven track record as a cutting-edge technology design and implementation expert. Over 6 years of experience in leadership and delivery roles within a fast-growing, customer-focused environment
- Bachelor’s degree in the field of computer science, engineering or business administration is required, master’s degree is preferred
- Role model and champion modern ways-of-working such as Agile, DevOps and IT Service Management
- Experience driving digital transformation, implementing digital capabilities (web, mobile, CRM, eCommerce, etc.) and activating data and analytics capabilities
- Deep expertise and experience with Microsoft products and cloud environment – Azure AD, Azure and all the end-user applications (M365, SharePoint, Power Platform, MS Dynamics - ERP)
- Strong communication and “storytelling” skills – ability to articulate a vision or concept in simple terms to a broad audience at every level
- Experience with post-merger/acquisition technology and application integration is an asset
- Understanding of relevant tools and platforms (e.g. cloud platforms, web technologies, API, client-server technologies, continuous integration and deployment) and strong business acumen and ability to understand and drive business objectives
- Experience leading compliance efforts through various standards and certifications (e.g. ISO 27001, NIST Cyber Security Framework, SOC2)
Benefits & Perks
• 100% company covered heath and dental benefits from day 1
• Plan for retirement with Deferred Profit Sharing Plan (DPSP) and RRSP Matching
• Grow with us! We cover annual fees for your professional designation
• Paid personal and sick days on top of your vacation
• Summer hours to enjoy the weather
• Company sponsored social events & more!
Metergy’s recruitment process includes accommodation for applicants with disabilities. All accommodations will consider the applicant’s accessibility needs due to disability and are available upon request.
Top Skills
Azure Ad
Microsoft 365
Azure
Ms Dynamics
Power Platform
Sharepoint
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The Company
What We Do
Enercare Connections is now Metergy Solutions.
As one of North America’s most experienced submetering providers, we’ve brought turnkey solutions to our clients for over 15 years, with 330,000 services under contract and 2,000,000 utility invoices issued annually. Our call centre, sales, engineering, commissioning, and billing are all under one roof – so we have you covered from design, to implementation to billing.
Metergy Solutions Inc. is a portfolio company of Brookfield Infrastructure, one of the world’s largest investors, owners and operators of infrastructure assets across the utilities, transport, energy, data and sustainable resources sectors.
