Develop and execute the enterprise infrastructure and cloud strategy by establishing a clear vision, priorities, and objectives aligned with organizational goals and the business and transformation initiatives
Lead a multi-functional technology organization delivering infrastructure and shared services across business units, ensuring strategic alignment, operational excellence, service reliability, and business enabling technology outcomes
Provide executive leadership for global infrastructure operations, including 24x7 service delivery, infrastructure and data center operations, and technical support functions
Establish and maintain operational excellence through ITIL-based governance, proactive monitoring, and effective leadership, ensuring high service availability, business continuity, support effectiveness, and vendor performance
Direct the identification, assessment, and mitigation of technology risks, and oversee the implementation of enterprise security initiatives aligned with the organization's security strategy and standards
Ensure critical business systems are supported by robust and tested disaster recovery capabilities that enable operational resilience and service continuity
Lead workforce planning, talent development, succession management, and employee engagement initiatives to build and sustain a high-performing, collaborative organization
Foster a culture of continuous improvement, operational discipline, and innovation across infrastructure, data center, network, workplace, and cloud services
Job Specifications
Typically has the following skills or abilities:
Bachelor's Degree in Information Systems, Computer Engineering, Computer Science, Business Administration, or a related field
Ten or more years of experience with progressive advancement into senior technology leadership positions
Demonstrated success in progressive enterprise-level IT leadership roles within large, complex, matrixed organizations
Proven ability to develop and manage large-scale operating and capital budgets, technology investments, forecasting, vendor governance, and cost optimization initiatives
Experience leading multi-disciplinary, geographically distributed technology organizations and developing high-performing leadership teams
Experience in infrastructure, cloud, network, workplace, and data center operations with mastery of industry best practices, governance frameworks, and operational methodologies
Relevant experience leading cloud transformation initiatives and the migration to and management of cloud solutions
Demonstrated ability to establish strong business partnerships and align technology strategies with organizational goals and transformation initiatives
Demonstrated results in driving initiatives that reduce technical debt, improve operational performance, increase efficiency, and optimize technology investments
Proven experience managing strategic vendor relationships, contracts, licensing agreements, maintenance agreements, and service provider performance
Strong understanding of cybersecurity, technology risk management, business continuity, and resilience practices
A strong leader who can motivate teams, solve complex technical and business challenges, build stakeholder relationships, and drive organizational performance
Capacity to lead organizational change and ensure adoption of new strategies, technologies, and operating models
Must demonstrate a high level of engagement in virtual environments, including maintaining camera presence during meetings to support effective communication and team alignment
For roles that are remote (i.e., Work From Home (WFM)) or hybrid (i.e., partial onsite at a VSP location and WFM), must demonstrate a high level of engagement in virtual environments, including maintaining camera presence during meetings to support effective communication and team alignment
#LI-VISIONCARE
VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Unincorporated LA County Residents: Qualified Applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, and any other similar laws.
Notice to Candidates: Fraud Alert - Fake Job Opportunity Solicitations Used to Collect Fees/Personal Information.
We have been made aware that fake job opportunities are being offered by individuals posing as VSP Vision and affiliate recruiters. Click here to learn about our application process and what to watch for regarding false job opportunities.
As a regular part of doing business, VSP Vision (“VSP”) collects many different types of personal information, including protected health information, about our audiences, including members, doctors, clients, brokers, business partners, and employees. VSP Vision employees will have access to this sensitive personal information and are subject to follow Information Security and Privacy Policies.
Skills Required
- Bachelor's degree in Information Systems, Computer Engineering, Computer Science, Business Administration, or related field
- Ten or more years of progressively senior technology leadership experience
- Proven success in enterprise-level IT leadership within large, complex, matrixed organizations
- Ability to develop and manage large-scale operating and capital budgets, forecasting, and cost optimization
- Experience leading multi-disciplinary, geographically distributed technology organizations and building leadership teams
- Experience in infrastructure, cloud, network, workplace, and data center operations with mastery of best practices and governance frameworks
- Experience leading cloud transformation initiatives and cloud migration/management
- Ability to establish strong business partnerships and align technology strategy with organizational goals
- Track record driving initiatives to reduce technical debt, improve operational performance, and increase efficiency
- Proven experience managing strategic vendor relationships, contracts, licensing, and service provider performance
- Strong understanding of cybersecurity, technology risk management, business continuity, and resilience practices
- Leadership skills to motivate teams, solve complex technical and business challenges, and drive organizational performance
- Capacity to lead organizational change and ensure adoption of new strategies and operating models
- High level of engagement in virtual environments, including maintaining camera presence during meetings
What We Do
VSP Vision Care is a not-for-profit organization founded in 1955, providing vision benefits, eye care insurance, eyewear, and lenses, and reinvesting in communities.
