At Anaplan, we are a team of innovators focused on optimizing business decision-making through our leading AI-infused scenario planning and analysis platform so our customers can outpace their competition and the market.
What unites Anaplanners across teams and geographies is our collective commitment to our customers’ success and to our Winning Culture.
Our customers rank among the who’s who in the Fortune 50. Coca-Cola, LinkedIn, Adobe, LVMH and Bayer are just a few of the 2,400+ global companies who rely on our best-in-class platform.
Our Winning Culture is the engine that drives our teams of innovators. We champion diversity of thought and ideas, we behave like leaders regardless of title, we are committed to achieving ambitious goals, and we love celebrating our wins – big and small.
Supported by operating principles of being strategy-led, values-based and disciplined in execution, you’ll be inspired, connected, developed and rewarded here. Everything that makes you unique is welcome; join us and let’s build what’s next - together!
Lead Anaplan's global IT operations, ensuring reliable infrastructure, application support, and end-user services across APAC/EMEA/AMER. Work with executive leadership and business teams to align technology investments and operational delivery with the company's strategic roadmap.
Your Impact
IT Operations & Infrastructure
- Oversee global IT operations across APAC/EMEA/AMER
- Ensure high availability and performance of core systems
- Manage infrastructure capacity planning and optimization
- Partner with the Infrastructure & Engineering teams on AI/analytics platform strategy, including Gemini
- Oversee endpoint technology stack: device management, software deployment, end-user tooling
Enterprise Systems & Data Integration
- Workday ERP platform stability and optimization
- Salesforce CRM administration and business process support
- ServiceNow platform management and technical administration
- Informatica data integration platform: manage ETL pipelines and data flows between Anaplan models and enterprise applications (Workday, Salesforce, Coupa, etc.)
- Coupa procurement system oversight
- SaaS application portfolio management and rationalization
- Ensure reliable integrations and data quality across the enterprise stack
End-User Services & Experience
- Global IT service delivery and customer experience
- IT service management operations (ITSM, ITAM, SAM)
- Help desk, ticketing, and technical support
- Digital workplace services and employee productivity
Team Leadership
- Lead 3 IT Directors who manage functional teams
- Performance management and team development
- Foster a collaborative, high-performing culture
Budget & Vendor Management
- Manage IT budget and financial planning
- Vendor contract negotiations and relationship management
- Cost optimization and spend management
Your Qualifications
- 12+ years of IT leadership experience
- Experience managing distributed IT teams (50+ people)
- Strong background in SaaS/technology companies
- Workday ERP experience
- Salesforce and ServiceNow platform experience is ideal
- Informatica or similar enterprise integration platform experience (MuleSoft, Boomi, etc.)
- Cloud infrastructure and modern IT architecture expertise
- Proven track record of operational excellence and reliability
Nice to Have
- Coupa or similar procurement platform experience
- PE-backed company experience
- Background in managing endpoint technology stacks
- Experience with complex multi-system data integrations
Our Commitment to Diversity, Equity, Inclusion and Belonging (DEIB)
We believe attracting and retaining the best talent and fostering an inclusive culture strengthens our business. DEIB improves our workforce, enhances trust with our partners and customers, and drives business success. Build your career in a place where diversity, equity, inclusion and belonging aren’t just words on paper – this is what drives our innovation, it’s how we connect, and it contributes to what makes us a market leader. We believe in a hiring and working environment where all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. We hire you for who you are, and we want you to bring your authentic self to work every day!
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request accommodation.
Fraud Recruitment Disclaimer
It has come to our attention that fraudulent and fictitious job opportunities are being circulated on the Internet. Prospective candidates are being contacted by certain individuals, mainly through telephone calls, emails and correspondence, claiming they are representatives of Anaplan. The main purpose of these correspondences and announcements is to obtain privileged information from individuals.
Anaplan does not:
- Extend offers to candidates without an extensive interview process with a member of our recruitment team and a hiring manager via video or in person.
- Send job offers via email. All offers are first extended verbally by a member of our internal recruitment team whenever possible and then followed up via written communication.
All emails from Anaplan would come from an @anaplan.com email address. Should you have any doubts about the authenticity of an email, letter or telephone communication purportedly from, for, or on behalf of Anaplan, please send an email to [email protected] before taking any further action in relation to the correspondence.
Top Skills
What We Do
Anaplan is building a future where connected leaders and teams are able to constantly adapt, transform and reinvent their businesses. We make it possible to share actionable insights, empower and unleash creativity, and drive innovation. With Anaplan, finance and operational leaders across the organization can model complex scenarios, forecast continuously with added intelligence, and make agile decisions with confidence.
