ABOUT THE ROLE
Jackmont Hospitality, a restaurant management company with a portfolio of brands that include TGI Fridays, One Flew South, Buca Di Beppo, Chicken and Beer, Charley’s, Timber Pizza Company, and NY Pizza and who operate mostly in the ATL, LAX, MIA, DCA, BWI, PHL, EWR airports. This fast-moving, people-first company is looking for a VP of Human Resources who matches that energy. This is a senior leadership seat and not just an HR function. You’ll serve as a trusted partner to the executive team and build the kind of HR department that actually moves the business forward.
The ideal candidate is equally comfortable setting long-term strategy and rolling up their sleeves to get it done. You know that great hospitality starts with great people, and you’re ready to build the systems, culture, and talent pipeline that makes that possible.
WHAT YOU’LL DO
People Strategy & Leadership
- Own the full People strategy and employee life cycle — from recruit to retire — ensuring it reflects the pace and spirit of a hospitality-driven culture.
- Sit at the executive table as a genuine business partner, contributing to high-level discussions on culture, growth, and organizational direction.
- Build and lead a full-service HR team, setting clear roles, expectations, and a culture of accountability within the department.
- Manage the HR department P&L and allocate resources to maximize impact.
Talent & People Development
- Drive Succession Planning and Leadership Development programs that build talent from within and keep the pipeline full as the company grows.
- Lead our People Development program — empowering the field to solve problems independently while holding the strategic thread at the top.
- Own executive-level recruiting, attracting leaders who fit our culture and can raise the bar across the organization.
Culture & Employee Experience
- Shape and champion a company culture that people are proud to be part of — proactively driving engagement, inclusion, and belonging.
- Bring fresh ideas to improve the employee experience across the full life cycle, from onboarding through career growth and beyond.
- Build a culture where accountability and development go hand-in-hand.
Operations, Compliance & Systems
- Ensure rigorous multi-state employment law compliance across all restaurant operations.
- Oversee HRIS administration and lead HR technology innovation — including optimizing ADP Workforce Now to drive efficiency across the organization.
- Manage employment litigation and workers’ compensation with a proactive, risk-forward approach that protects the company.
- Set Labor Relations strategy and manage all collective bargaining relationships and contract negotiations.
- Lead benefits and compensation benchmarking, and develop performance management frameworks that scale with the business.
- Partner closely with Payroll — and directly oversee payroll operations when applicable.
WHAT WE’RE LOOKING FOR
- 12–15 years of progressive HR leadership experience; restaurant or multi-unit hospitality experience is strongly preferred.
- Demonstrated success scaling and structuring HR departments in growth-stage or mid-size organizations.
- Multi-state, multi-unit operational experience is required.
- Deep expertise with ADP Workforce Now or comparable HCM platforms.
- Extensive experience in labor relations and collective bargaining negotiations.
- Bachelor’s degree in HR, Business, or a related field; MBA or Master’s degree is a plus.
- SHRM-SCP or SPHR certification preferred.
- Exceptional communicator — equally effective in a one-on-one conversation and in front of the board.
THE RIGHT FIT
- Equal parts strategist and operator — you know when to set the vision and when to dig in personally.
- A natural culture carrier who brings warmth, energy, and high standards to every room.
- Creative thinker who challenges the status quo and brings ideas from outside our four walls.
- Intellectually curious — you’re always learning, and you make the people around you better.
- Comfortable with ambiguity and energized by the opportunity to build.
Skills Required
- 12-15 years of progressive HR leadership experience
- Demonstrated success scaling and structuring HR departments
- Multi-state, multi-unit operational experience
- Deep expertise with ADP Workforce Now or comparable HCM platforms
- Extensive experience in labor relations and collective bargaining negotiations
- Bachelor's degree in HR, Business, or a related field
- SHRM-SCP or SPHR certification
What We Do
Jackmont Hospitality is an award-winning, minority-owned foodservice management company and one of the fastest growing TGI FRIDAYS® franchisees. We own and operate restaurants throughout the country on behalf of Atlanta Restaurant Partners* (ARP). Additionally, we oversee on-site foodservice management contracts throughout the United States in the following segments: Airport Concessions Healthcare Foodservice School District Dining Programs The spirit behind Jackmont Hospitality was born out of the 1930's home and small family resort of the late Maynard H. Jackson, Jr., former Atlanta mayor. “Jackson's Mountain” provided a retreat for family and friends to enjoy good food and warm, attentive hospitality. Today, Jackmont Hospitality combines the hospitality quality of yesteryear with a modern approach to business and industry solutions. *Atlanta Restaurant Partners (ARP) was formed in 2003 and is an Atlanta-based franchisee and food-service management company. Jackmont Hospitality provides management services for ARP. Vision and Mission VISION To be the most sought after hospitality company! MISSION To provide a fun and rewarding environment for our team, our guests and the communities we serve. GUIDING PRINCIPLES Passion for Excellence We believe in what we do and strive to do it better than anyone else. Our relentless pursuit of excellence paves our path to growth, profitability and success. We go the extra mile to exceed expectations and drive our guests to return, again and again. Entrepreneurial Spirit We foster an environment that encourages freedom and personal accountability. We expect our team to innovate solutions that help us achieve our mission and excel in the marketplace. Continuous Learning and Development Our goal is to help each other become the best business leaders in our industry. Education is our priority; we provide professional development and training to employees at every level of the organization. Community Support We use our talents and resources to improve the communities in which we work. We encourage our team to volunteer their time and, as a company, we reserve a percentage of our profit to support the Maynard Jackson Youth Foundation and other projects that benefit education, health and the environment.
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