VP of GTM Ops

We're looking for the person who helps us scale from a great startup into a great company. You'll work directly with our founders, solve the biggest problems in the business, and build the systems that help every team move faster.

Shelf is the operating system for agentic AI: a platform that models your policies, workflows, and operational logic into an AI Data Model so AI agents don't just respond—they reason. The result is AI that understands how your business actually operates and delivers precise, compliant, and auditable outcomes at scale.

Leading enterprises including Amazon, Nespresso, HelloFresh, and KeyBank use Shelf to power AI agents that automate complex workflows, improve operational efficiency, and transform manual processes into intelligent automation.

We're partnered with Microsoft, Salesforce, OpenAI, Snowflake, and Databricks, and have been recognized by Gartner as a Cool Vendor and by IDC as an Innovator for our approach to enterprise AI.

• Work with the Founders: You'll partner directly with our founders to solve the company's biggest problems and help decide what we build next.
• Run the Business: Keep the company moving. Drive planning, execution, and alignment across Sales, Marketing, Engineering, Product, Customer Success, and Finance.
• Know the Numbers: Build the dashboards, KPIs, and reporting that tell us what's working, what isn't, and where we should invest next.
• Build Better Systems: Own Salesforce, improve our internal tools, and use AI and automation to make the company faster, leaner, and more effective.
• Lead Big Projects: Take ownership of the initiatives that matter most, whether that's improving our go-to-market motion, optimizing operations, or traveling to our engineering hub in Warsaw to keep teams aligned.
• Build the Team: Hire, mentor, and develop a world-class Operations team while building the foundation for what we expect to become our future COO organization.

• You've Done This Before: 15+ years helping build and scale high-growth technology companies as a founder, COO, operator, consultant, Chief of Staff, or senior business leader.
• You're a Builder: You enjoy creating systems, teams, and processes from scratch more than maintaining someone else's.
• You Love Data: You make decisions with numbers, not opinions. Dashboards, KPIs, analytics, forecasting, and operational planning are second nature.
• You Get Things Done: You're comfortable jumping into messy problems, bringing people together, and driving execution across the company.
• You Can Go Deep: You're as comfortable working inside Salesforce or evaluating new AI tools as you are presenting to a board or leading an executive planning session.
• You're Excited About AI: You believe AI will fundamentally change how businesses operate, and you want to help build one of the companies making that happen.

• Build the future of enterprise AI: Shelf is creating the core infrastructure that enables enterprises to deploy agentic AI securely, reliably, and at scale.
• Join a proven team: Our leadership combines deep AI expertise with experience building and scaling category-leading enterprise software companies.
• Work with customers who love the product: Leading enterprises trust Shelf for its innovation, reliability, and measurable business impact.
• Backed by world-class investors: We've raised more than $60 million from investors including Insight Partners, Tiger Global, Base10 Partners, and others.
• Make an outsized impact: Join during a high-growth stage with meaningful ownership, direct access to leadership, and the opportunity to help shape the future of Shelf.

• Competitive base salary
• Performance-based bonus opportunities
• Meaningful equity ownership through stock options
• Flexible paid time off
• Comprehensive medical, dental, and vision coverage