Vice President, Growth Marketing, Canada

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Toronto, ON
Hybrid
Senior level
Financial Services
We’re one of the world’s biggest technology-driven companies
The Role
The Vice President, Growth Marketing will drive revenue growth for Chase Payment Solutions in Canada by enhancing digital presence and optimizing website performance, managing projects, and collaborating with stakeholders to improve marketing strategies.
Summary Generated by Built In
Job Description
If you're looking for a position within an established, well-respected company that still allows you to be entrepreneurial, this is it! The Vice President, Growth Marketing role is focused on driving revenue growth for Chase Payment Solutions Canada through our digital presence. This is a highly visible and collaborative role at the heart of the Marketing organization. The ideal candidate will be an experienced web marketer who is strategic, curious and analytical.
Job summary
As Vice President, Growth Marketing within the Global Small Business organization, you will be responsible for driving growth through Chase Canada's website. You will lead the strategy and execution of website enhancements, content strategies, UX improvements, SEO/GEO optimizations, and marketing automation initiatives that accelerate pipeline growth and deliver measurable ROI.
The Global Small Business Organization - a division of Merchant Services -- is an innovative leader in serving Small Business clients through banking, payments and lending products and services. We take a client first approach in developing solutions that help our more than 5 million small business customers across the US and Canada to start, run and grow their businesses. Globally, JPMorgan Chase holds the #1 position in payments market share -- both in number of transactions and volume -- processing over $2 trillion in annual global merchant transactions. Chase has operated in Canada for 20+ years and serves 110,000+ Canadian businesses ranging from small businesses to large enterprises.
Job responsibilities
  • Grow awareness, consideration and acquisition by:
    • Work closely with our agency to identify SEO/GEO opportunities and with various internal and external stakeholders to develop and refresh on-page and long-form content that not only drives traffic, but also elevates the Chase brand.
    • Collaborate as a subject matter expert and partner on digital campaign initiatives, helping to optimize conversion and cost of acquisition (CAC) across the journey and ensuring appropriate setup across the martech stack
  • Own and optimize the web funnel through growth marketing tactics by:
    • Track and analyze channel performance with partnership from Marketing Analytics
    • Stay abreast of internal stakeholder feedback, industry trends and market dynamics that may impact performance or create opportunities
    • Develop strategies and experiments to optimize UX and web performance, then working with various stakeholders to execute on these strategies and measure performance
  • Manage web projects end to end including:
    • Product, brand and messaging updates and enhancements (working closely with Product Marketing and other subject matter experts)
    • Growth hacking and website performance optimization
    • Marketing tech stack management (working closely with various stakeholders, such as CRM and web dev teams)
    • Stakeholder outreach and communication
  • Ensure adherence to legal, regulatory and brand requirements such as Accessible Canada Act (ACA) and Canada anti-spam legislation (CASL)

Required qualifications, capabilities and skills:
  • 7+ years of experience owning B2B website strategy
  • Solid understanding of SEO/GEO and experience with long-form content development and scaling content strategies across website, owned and earned, social, and affiliate channels to drive traffic and domain authority
  • Highly strategic and analytical with proven ability to turn complex data into understandable insights and strategies
  • Strong grasp of web UX best practices, customer journey building, browser standards and responsive web design
  • Experience managing website related martech integrations and working with B2B marketing technologies such as CMS platforms (e.g., Adobe Experience Manager), CRMs (e.g., Marketo, Salesforce), web analytics tools and methodologies (e.g., Adobe Analytics, tagging, scripting), and project workflows (e.g., Workfront, Jira)
  • Incredibly organized, detail-oriented, and comfortable with managing multiple complex, cross-functional initiatives in a matrixed organization
  • Excellent written and verbal communication skills, with ability to clearly and succinctly articulate complex information to a broad audience and a track record of influencing across stakeholder groups
  • Ability to develop strong cross-functional partnerships through collaboration, including with downstream resources, peers and executives
  • Knowledgeable in regional compliance, including CASL, WCAG, and Quebec language laws

Preferred qualifications, capabilities and skills:
  • Background in payments and financial services
  • Experience marketing to businesses of all sizes - SMBs, Mid Market and Large Enterprise

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

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The Company
HQ: New York, NY
289,097 Employees
Year Founded: 1799

What We Do

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands.

Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products.

Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com.

©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.

Why Work With Us

Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.

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