Your responsibilities will include:
- Leadership & Strategy:
- Lead the development and execution of a global solution engineering strategy that aligns with Odsaeva’s overall sales and go-to-market objectives. Build, mentor, and manage a diverse, geographically distributed team of solution engineers. Foster a culture of collaboration, technical excellence, and continuous improvement within the solution engineering organization.
- Establish and track key performance indicators (KPIs) to evaluate team effectiveness, identify areas for optimization, and ensure alignment with Odaseva’s vision. Collaborate closely with senior leadership to define and refine the Odaseva product roadmap and technical strategy, driving the adoption of emerging technologies and best practices to meet evolving customer and business needs.
- Develop and communicate a clear vision for how the solution engineering function will support the company's growth and customer success goals, ensuring seamless integration with sales, product teams, and customer requirements.
- Customer Engagement & Solution Delivery:
- Partner with the Sales team to understand customer needs, help shape tailored solutions that drive business value.
- Oversee the design, development, and delivery of complex technical solutions that meet customer requirements and business goals.
- Act as a trusted advisor to customers, providing technical expertise and thought leadership during pre-sales engagements and throughout the solution lifecycle.
- Manage relationships with key customers, ensuring their success and satisfaction with the company’s technical solutions.
- Operational Excellence:
- Ensure the solution engineering function operates efficiently by driving best practices in project management, technical delivery, and resource allocation.
- Develop and enforce global standards for solution design, development, and delivery to ensure consistency and quality.
- Oversee the creation and maintenance of documentation, knowledge-sharing initiatives, and internal processes to enable team efficiency and scalability.
- Management & Development:
- Build, mentor, and grow a high-performing global Solution Engineering team.
- Working with your P&C Business Partner Provide leadership in talent acquisition, retention, and development to ensure the team is equipped to meet current and future business needs.
- Drive professional development initiatives, fostering a culture of continuous learning and skill-building within the team.
- Cross-Functional Collaboration:
- Work closely with the Product, Sales, Marketing, and Customer Success teams to ensure alignment on customer requirements, product capabilities, and market trends.
- Partner with Product Management to provide feedback on product enhancements based on customer insights and technical requirements.
- Support the Sales team with RFPs, presentations, and technical demos to drive business opportunities.
You will bring:
- 15+ years of experience in Solution Engineering, Technical Sales, or Product Engineering, including 5+ years in a leadership role, managing and scaling high-performing global teams.
- Extensive experience in designing, implementing, and delivering complex enterprise solutions, with a strong understanding of SaaS, cloud technologies (AWS, Azure, GCP), data management, and enterprise software sales cycles.
- In-depth knowledge of security, cybersecurity, compliance regulations (GDPR, CCPA, etc.), and data governance, privacy, and protection frameworks.
- Proven experience with the Salesforce platform, including architecture, configuration, and customization.
- Familiarity with Agile development methodologies and project management.
- Strong leadership, team management, and cross-functional collaboration skills, with the ability to build relationships, influence executive leadership, and lead through influence.
- Excellent customer-facing, communication, and presentation skills, capable of engaging both technical and non-technical stakeholders.
- Strong business acumen with the ability to align technical solutions to customer needs and business goals.
- Global experience and cultural awareness, including working with remote teams and diverse customers.
- Bachelor's degree in Computer Science, Engineering, or a related field (MBA or advanced technical degree preferred).
Preferred Qualifications:
- Familiarity with agile development methodologies and DevOps practices.
- Knowledge of modern software architectures (microservices, containerization, etc.) and emerging technologies like AI/ML, blockchain, or IoT.
- Salesforce certifications are a plus (e.g., Salesforce Certified Technical Architect, Salesforce Certified Administrator).
Compensation
- The compensation range will be determined as reasonable estimate of the base compensation for this role. The actual amount will be based on job-related and non-discriminatory factors such as location, experience, training, skills, and abilities. Consult with your Recruiter during the initial call to determine a more targeted range based on these job-related factors.
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What We Do
At enterprise scale, Salesforce data is different. Data volumes are large. Data models are more sophisticated. Integrations, regulations, and business processes are much more intricate. All this complexity dramatically increases the risks to your data threatening to grind business to a halt. Odaseva is the only data platform built specifically to help the world's largest, most ambitious Salesforce customers keep their data protected, compliant, and agile. With Odaseva, Salesforce architects and platform owners get a powerful set of tools to help solve the problems at the foundation of the Salesforce data value chain. Keep customer data intact and available with comprehensive backup and archiving, apply analytics to prevent disruptions before they happen, use automation to take control of the entire data lifecycle and solve privacy and compliance issues at the root, and easily move data between production and non-production environments, to sandboxes, and to systems outside Salesforce. White Paper: Odaseva Complete Guide to Salesforce Backup and Restore https://www.odaseva.com/complete-guide-to-salesforce-backup-and-restore

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