At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
Position Summary
Iron Mountain is seeking a dynamic and strategic Vice President, Global Solutions, CI & Strategy to lead the integration and advancement of three critical pillars within our Solutions Design, Program Management & Product Development, and Operational Excellence & Continuous Improvement functions. This role is crucial in ensuring our two product segments “On Demand Warehousing” and
“Contract Logistics” delivers a competitive advantage through best-in-class solutions, seamless implementation, and scalable, repeatable, and standardized operational performance for our clients across the verticals we serve and expand into.
This position requires a hands-on, cross-functional leader who can shape our engineering capabilities, IT strategic requirements and proposition, accelerate product development, assess capabilities to develop and deliver in new markets and
verticals, and embed a culture of continuous improvement across our global logistics footprint.
Key Responsibilities
1. Solutions Design Leadership
● Lead a small but high-performing team in designing customized, cost-effective, and scalable logistics solutions for prospective and existing customers.
● Drive and support consultative and holistic end-to-end Supply Chain focused selling approach in conjunction with Business Development, to deliver exceptional customer value beyond RFP process
● Champion data-driven design using engineering, simulation, and modeling tools across capital investments and financial requirements to support growth and efficiency.
● Develop a road map on engineering, technology and automation requirements to support the growth and profitability of the solutions offered in each market and industry segment
● Maintain close collaboration with Operations and Implementation teams to ensure design feasibility and long-term operational success.
2. Program Management & Product Development
● Oversee the governance, planning, and delivery of complex implementation programs across regions, ensuring alignment with customer commitments, overseeing program budgets and ensuring cost-effectiveness in roll-out of operational needs.
● Drive the development and evolution of Contract Logistics products, capabilities, and service offerings.
● Standardize methodologies and create playbooks for onboarding, governance, risk management, and change control across programs.
● Foster innovation by integrating customer feedback and market insights into product development cycles.
3. Operational Excellence & Continuous Improvement
● Build and lead a CI program grounded in Lean Six Sigma principles to identify and execute improvement initiatives across warehousing operations that delivers on overall service and cost improvement for customers.
● Develop frameworks for performance management, bench marking, and process standardization that can be replicable and roll-out across Iron Mountain’s operational network
● Drive a culture of excellence and accountability through leadership training, best practice sharing, and operational audits.
● Partner with site leadership to embed a continuous improvement mindset and measurable performance gains.
Strategy Development
● Act as a key thought partner to the SVP of Global Warehousing & Logistics, contributing to enterprise-wide strategic planning.
● Collaborate and lead the long-term strategy for Warehousing & Logistics across Solutions Design, Program Delivery, and Operational Excellence, ensuring alignment with Iron Mountain’s global growth objectives and vertical specific ambitions (e.g., CPG, retail, healthcare).
● Identify emerging market trends, customer needs, and technological & automation innovations to inform strategic planning and product road map development.
● Lead cross-functional strategic initiatives aimed at scaling capabilities, entering new markets, or developing differentiated value propositions.
● Collaborate with Finance, Commercial, and Operations leadership to shape business cases, investment strategies, and capacity planning that support profitable growth.
● Establish KPIs and success metrics to measure strategic execution across design, delivery, and continuous improvement initiatives.
Qualifications & Experience
● 15+ years of experience in Contract Logistics, with demonstrated leadership across strategy development, solution design, operations, finance + cost modelling, implementation, and continuous improvement.
● Proven success leading cross-functional and geographically dispersed teams
● Strong experience in managing complex logistics programs, solution selling, and CI frameworks with End to End Supply Chain Experience, preferred
● Deep understanding of warehousing operations, technology, automation, and customer requirements in sectors like CPG, high-tech, retail, e-commerce, or FMCG.
● Executive presence with excellent communication skills and stakeholder management experience.
● Bachelor’s degree or equivalent experience in Logistics, Engineering, Business, or related field; advanced degree preferred.
● Six Sigma certification and/or formal CI training a strong asset.
Key Competencies
● Strategic Vision & Commercial Acumen
● Cross-functional Leadership & Influence
● Analytical Thinking & Solution Orientation
● Operational Rigor & Process Discipline
● Change Leadership & Innovation Mindset
Category: Sales
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What We Do
Iron Mountain Incorporated (NYSE: IRM) is the global leader for storage and information management services. Trusted by more than 220,000 organizations around the world, Iron Mountain boasts a real estate network of more than 80 million square feet across more than 1,350 facilities in 45 countries dedicated to protecting and preserving what matters most for its customers. Iron Mountain’s solutions portfolio includes records management, data management, document management, data centers, art storage and logistics, and secure shredding help organizations to lower storage costs, comply with regulations, recover from disaster, and better use their information. Founded in 1951, Iron Mountain stores and protects billions of information assets, including critical business documents, electronic information, medical data and cultural and historical artifacts.
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