Your Opportunity at ARC'TERYX:
As the Vice President, Global Brand Operations, you will define and lead the operational vision for the brand and marketing function globally, ensuring alignment with our Long-Term Strategic Plan and broader business objectives. You will drive marketing and creative innovation, modernize the operating model to deliver greater agility and personalization, and shape a future-focused global operations team that enables the brand to remain deeply authentic while delivering greater impact at scale.
You will play a critical role on the global brand leadership team, driving consumer-led process transformation as we continue to grow rapidly into a global brand — leading a talented internal team, evolving operational excellence across key functional areas worldwide, and building the systemic cohesion that powers the entire brand organization.
You bring deep expertise in building, scaling, and transforming global marketing operations at a high-growth company, at pace and at scale — one that accelerates marketing effectiveness and optimizes ROI across channels and regions. You will lead and integrate the global teams responsible for Go-to-Market execution, Creative Operations and Services, Marketing Project Management, and Campaign Management, partnering closely with regional marketing teams to ensure global-to-local alignment and effective delivery across all markets.
This role is based out of our North Vancouver office.
Meet Your Future Team:
The Brand Operations team is a highly committed, and collaborative global group of Producers, Project Managers, and Operators responsible for defining and evolving processes, leading workflow, and the end-to-end production of ecommerce content, brand and product campaigns, and projects — working in close partnership with cross-functional teams across the organization.
If you were the Vice President, Global Brand Operations now, here are some of the core activities you would be doing:
- Setting the global Brand Operations strategy and operating model — establishing and evolving the long-term vision and roadmap in line with the Long-Term Strategic Plan; defining the operational standards, frameworks, and ways of working that regional leaders adopt globally to ensure GTM, creative, project, and campaign work is planned and executed consistently while enabling locally relevant delivery
- Exploring and evolving the global x regional operating model to support brand and business objectives
- Modernizing the marketing operating model for agility and personalization at scale — leading the transformation of processes, tools, and ways of working to increase speed-to-market, enable data-driven and personalized campaign execution, and build a more agile, tech-enabled function fit for a high-growth global brand
- Owning end-to-end Go-to-Market, Creative Services, and Project Management execution — partnering with senior Brand leaders on calendaring, resource planning, and cross-functional gates; ensuring creative infrastructure, workflows, vendor relationships, and resourcing models deliver best-in-class output globally; and driving enterprise-level clarity, accountability, and reporting across all major brand initiatives
- Leading Campaign Management and the Brand Operations technology stack — ensuring integrated campaigns are planned, resourced, and executed with rigor from brief through performance tracking, while owning the project management, workflow, and digital asset management (DAM) platforms that power the function, including governance of asset rights, usage, and licensing compliance
- Managing the Brand Operations P&L and global vendor/agency ecosystem — optimizing operational spend against strategic priorities in partnership with FP&A; and leading agency and vendor strategy including roster management, RFP/tender processes, contract negotiation, and performance reviews
- Driving global-to-regional alignment and governance — developing and implementing consistent Brand Operations standards across channels and markets worldwide. Establishing processes which support and enable global brand cohesion with local relevance, including global, regional and local marketing ways of working. Also responsible to maintain an enterprise-wide view of operational risk and dependencies; and establishing a clear process for managing urgent or reactive requests without derailing planned workflows
- Building organizational capability and driving continuous improvement — overseeing and developing a high-performing global team; leading change management and process redesign to increase agility and reduce cost; presenting business reviews and recommendations to senior leadership; and using an operations scorecard (throughput, cost-per-asset, campaign velocity, budget variance) and analytics to improve resource allocation and decision-making, incorporating responsible production practices where relevant
Here are some of the things you could be working on in the future:
- Evaluating and integrating emerging technologies — including AI-powered production tools, workflow automation, and campaign management platforms
- Leading the development of a globally scalable brand operating framework that supports new markets, categories, or business models
- Future-proofing the operations model through real-time campaign optimization, data-driven resource allocation, and agile cross-functional delivery
Are you our next Vice President, Global Brand Operations?
- You have a bachelor's degree in Marketing, Business, or a related field (or equivalent experience), with 15+ years of progressive marketing operations experience at the senior leadership level, including direct leadership of Go-to-Market, Creative Services, Project Management, and/or Campaign Management functions — preferably within outdoor, apparel, or vertically-led consumer brands
- You have proven experience building and transforming global marketing operations for a high-growth company, at pace and at scale, with a track record of building operational infrastructure and governance frameworks that translate strategy into scalable execution
- You have led the modernization of a marketing operating model to deliver greater agility, speed, and personalization at scale, with strong command of MarTech, workflow, and digital asset management tools
- You have deep experience building, leading, and scaling high-performing teams across multiple operational disciplines and geographies
- You have a strong understanding of end-to-end campaign and production workflows and brand/legal compliance standards, and can navigate complex, evolving brand needs with confidence
- You have excellent skills in vendor and agency management — including contract negotiation, RFP processes, and budget/financial stewardship
- You are an inspiring, adaptable leader and communicator — proactive in solving root causes, comfortable with ambiguity, and able to align diverse stakeholders and drive action through influence, credibility, and trust
- Your passion for your work is paralleled by your passion for getting outside and living it
Compensation:
Total Rewards
Most new team members join between the start and midpoint of the range, where you can contribute right away while continuing to grow your craft, your collaborations, and your impact at Arc’teryx. This range reflects market alignment and the scope of the role. Individual pay is determined by your skills, experience, and level of responsibility.
We’re committed to fair, equitable, and competitive pay, reviewed regularly to ensure internal alignment and market relevance. Transparency is part of how we follow through on our commitments and how we honour the value you bring to our team.
In addition to base pay, Arc’teryx supports people through benefits designed to sustain both work and life:
- Health & wellbeing - Extended health, dental, and vision coverage, including mental health support, fertility benefits, gender-affirming care and a 24/7 Employee Assistance Program (EAP).
- Financial wellbeing - RRSP matching and eligibility for Arc'teryx Annual Incentive Plan and access to Employee Stock Purchase program (ESPP) where applicable.
- Time & Flexibility - Paid time off, wellness time, and No Wasted Day program (dedicated paid days to get outside & explore).
- Family support - Parental leave top-up and a nesting period for new parents.
- Growth, community & gear - Professional development opportunities, Arc'teryx Academies (outdoor skill-building events), Employee Belonging Councils, and access to employee discounts and Pro Deals (exclusive discounted pricing on gear).
*Eligibility for certain programs may vary by role.
Equal Opportunity
Arc’teryx is committed to actively creating and fostering a culture of inclusivity where voices are heard, people are seen, and values are respected. We care about the uniqueness of our applicants, employees, and guests, and we do so in a safe space fueled by curiosity and acceptance.
Creating an inclusive workplace is connected to our core value Do Right while also having the added benefit of helping make our business better. We believe inclusion helps us to create a healthier, happier workplace, drive creativity and innovation, and reflect the communities where we operate.
All applicants, employees, and guests can expect equality of opportunity and fair treatment in alignment with our values.
Leave it Better
We believe that the mountains transform us, that how we adventure matters, and that there’s always a better way.
Join us in creating positive change in ourselves, our communities, and the world.
Live it. Get out there - the mountains make us better
Disruptive evolution. In pursuit of better. Always.
Commit. We set bold objectives and see them through.
Skills Required
- Bachelor's degree in Marketing, Business, or a related field, or equivalent experience
- 15+ years of progressive marketing operations experience at the senior leadership level
- Direct leadership experience across Go-to-Market, Creative Services, Project Management, and/or Campaign Management functions
- Experience building and transforming global marketing operations for a high-growth company at pace and scale
- Track record of building operational infrastructure and governance frameworks that translate strategy into scalable execution
- Experience modernizing a marketing operating model for agility, speed, and personalization at scale
- Strong command of MarTech, workflow, and digital asset management tools
- Experience building, leading, and scaling high-performing teams across multiple disciplines and geographies
- Understanding of end-to-end campaign and production workflows and brand/legal compliance standards
- Experience with vendor and agency management, contract negotiation, RFP processes, and budget or financial stewardship
- Experience in outdoor, apparel, or vertically integrated consumer brands
- Passion for getting outside and living an active outdoor lifestyle
What We Do
Arc’teryx is a global design company based in North Vancouver, B.C. that specializes in technical high-performance outerwear and equipment. We design and manufacture a wide range of mountain sports outdoor apparel and equipment for all conditions and experiences, including mountaineering, ice and rock climbing, skiing, snowboarding, and trail running. Our company is built on a passionate and relentless commitment to design, craftsmanship and performance. We have a unique construction process that enables us to create technical products that can be trusted to perform at the point of extreme need. We are uniquely positioned in our industry as we have our own factory located in New Westminster, BC, which enables us to build products with a meticulous focus on detail and performance. We leverage this manufacturing knowledge and share it with our global partner factories. In the Coast Mountain Range behind our headquarters and design centre in North Vancouver, we field test our products in real world conditions allowing us to create the best-fitting, longest-lasting, highest-performing technical products available. We distribute our outerwear and equipment through more than 3,000 retail locations worldwide, in over 40 countries globally, including 38 branded and outlet stores in Europe, North America and Asia. The company started with six employees in 1989 and now has more than 1000 employees in Canada.
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