Vice President - FINPRO

Company:Marsh

Description:

We are seeking a talented individual to join our local FINPRO Broking team in Hong Kong.

We will count on you:

Client Responsibilities

• Drive Marsh's institutional relationships with clients through collaboration across practices, geographies, and MMC companies.

• Focus primarily on the Risks Management and Corporate Segment within FINPRO and coordinate with other practices to provide comprehensive solutions to clients.

• Take responsibility for serving FINPRO clients, including Risks Management and Corporate clients.

• Build, maintain, and expand effective and sustainable relationships with clients on an enterprise-wide basis.

• Champion the development of custom solutions to address client and prospect needs.

• Ensure the quality of deliverables meets client’s request while adhering to their required deadlines.

• Develop a strong understanding of clients' businesses by analyzing client research and industry issues, preparing benchmarking studies, and creating risk maps.

Financial Responsibilities

• Be accountable for the financial performance of the assigned portfolio and targets for new, expanded, and renewal business.

• Develop a business plan for the portfolio of clients and prospects to meet specific retention and sales goals.

• Oversee revenue, profitability, and timely billing and collection (working capital) for each assigned client.

Colleague Capability

• Lead personal accounts by setting goals, implementing action plans, monitoring progress, ensuring service meets or exceeds client expectations, and protecting the firm from errors and omissions.

• Coach team members by leading by example.

• Drive the development of identified client competencies for yourself.

Process

• Understand and utilize available tools and technology to improve personal and team productivity.

• Execute effective service management protocols, including but not limited to:

  • Internal Account Planning

  • Strategic Client Reviews

  • Renewal Strategy Meetings

  • Client Service Agreements

  • Account Project Management

  • Client Survey and Feedback Protocol

  • Appropriate Pricing of Accounts

• Consistently meet or exceed organizational standards, including Marsh’s Professional Standards, compliance policies, and internal quality measures.

What you need to have:

• A Bachelor’s degree or higher.

• At least 8+ years of working experience (preferably in insurance) with managerial capacity to demonstrate leadership capabilities.

• Solid insurance brokerage, account management, claims management, servicing, and sales skills, recognized as a leading client executive within the local market.

• Experience in FINPRO lines of business, especially in D&O, PI, Medical Malpractice, and Crime.

• Ambitious, solution-focused, and strong skills in client and underwriter relationship management.

• Proficient in both written and spoken English and Chinese.

• Strong problem-solving and communication skills.

• Proficiency in PC skills, including Word (English and Chinese), Excel, and PowerPoint.

• Effective management and retention of renewal business.

• Experience supervising and mentoring client representatives on assigned service teams.

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.

• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.

• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being

Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.