About Us:
We love going to work and think you should too. Our team is dedicated to trust, customer obsession, agility, and striving to be better everyday. These values serve as the foundation of our culture, guiding our actions and driving us towards excellence. We foster a culture of performance and recognition, allowing us to transform growth as we enable our employees to do the best work of their careers.
This position is located in Austin, TX. Our office is based in the vibrant San Jacinto Center downtown with breathtaking views of Lady Bird Lake. Across the globe, our Centers of Energy serve as hubs where we accelerate productivity and collaboration, inspire creativity, and cultivate a culture of connection and celebration. Our teams coordinate their time in Centers of Energy to reflect how they work best.
To learn more about life at LogicMonitor, check out our Careers Page.
What You'll Do:
LM Envision, LogicMonitor's leading hybrid observability platform powered by AI, helps modern enterprises gain operational visibility into and predictability across their IT stacks, so they can continue to deliver extraordinary employee and customer experiences. LogicMonitor has a layered approach to intelligence, where AI and Machine Learning is baked into every facet of the LM Envision platform to help IT teams improve efficiency, minimize alert fatigue, proactively predict trends, and maximize enterprise growth and transformation.
Our customers love LogicMonitor's ability to bring cloud and traditional IT together into one view, as seen in minimal churn rates, expansion business, and exciting new customer references. In fact, LogicMonitor has received the highest Net Promoter Score of any IT Infrastructure Management provider. LogicMonitor also boasts high employee satisfaction. We have been certified as a Great Place To Work®, and named one of BuiltIn's Best Places to Work for the seventh year in a row!
LogicMonitor is seeking a dynamic and strategic Vice President of Digital Transformation to lead the company’s IT, Enterprise Applications, Business Intelligence, Data Strategy, and AI-driven modernization efforts. This leader will drive innovation and efficiency by transforming how employees, customers, and partners leverage technology to improve productivity, decision-making, and overall business performance.
The VP of Digital Transformation will partner with senior leadership across all functions to ensure our technology infrastructure and AI-powered tools support strategic business goals. They will be responsible for driving a forward-thinking digital strategy, optimizing enterprise systems, improving data utilization, and ensuring seamless IT operations to enable scalability, automation, and growth.
Here's a closer look at this key role:
- Strategic Leadership & Digital Transformation
- Develop and execute a comprehensive digital transformation strategy that aligns with LogicMonitor’s business objectives, with a strong focus on AI adoption and automation.
- Lead the modernization of IT infrastructure, enterprise applications, and business intelligence to drive operational excellence and business insights.
- Serve as a thought leader in AI adoption, guiding how AI-driven tools enhance employee productivity and business processes.
- Partner with senior executives and department leaders to identify and prioritize technology initiatives that enhance efficiency, collaboration, and customer experience.
- Evaluate and implement emerging technologies to reduce IT complexity, optimize costs, and enhance business performance.
- IT, Enterprise Applications & Business Intelligence
- Oversee IT strategy, cybersecurity, data governance, enterprise systems, and cloud migration to ensure a secure and scalable technology foundation.
- Lead the Enterprise Applications team in managing and optimizing core business platforms (ERP, CRM, HRIS, and other mission-critical applications).
- Drive improvements in Business Intelligence (BI) and Data Analytics, ensuring stakeholders have access to actionable insights and predictive analytics.
- Enhance integration and automation across systems to streamline business processes and reduce manual workloads.
- AI, Data Strategy & Professional Services Enablement
- Develop a data strategy that improves decision-making, fosters innovation, and creates a competitive advantage.
- Champion AI-enabled tools to enhance collaboration, automate workflows, and increase operational efficiency.
- Ensure that AI and data-driven initiatives align with compliance, privacy, and ethical AI guidelines.
- Lead the digital enablement of Professional Services, ensuring technology supports service delivery, automation, and customer success.
- Partner with HR and Learning & Development to drive AI literacy and digital upskilling across LogicMonitor.
- Leadership & Team Development
- Lead, mentor, and develop a high-performing team across IT, Enterprise Applications, BI, and Data Strategy.
- Build a culture of innovation, agility, and continuous learning, ensuring the team remains ahead of technology trends.
- Foster strong relationships with vendors, partners, and internal stakeholders to ensure successful implementation of digital initiatives.
- Bachelor's degree in Computer Science, Information Systems, Business, or a related field (MBA or relevant master’s degree preferred)
- 15+ years of experience in IT leadership, digital transformation, enterprise applications, or related fields
- Proven track record of leading AI-driven business transformation and implementing cutting-edge technologies
- Strong expertise in IT infrastructure, enterprise systems (ERP, CRM, HRIS, etc.), data strategy, and cloud platforms
- Experience optimizing enterprise applications and business intelligence to drive strategic decision-making
- Professional Services leadership experience, including technology enablement, automation, and analytics for service delivery
- Deep understanding of AI, automation, and analytics in a corporate environment
- Strong leadership and change management skills, with the ability to influence at all levels of the organization
- Ability to drive complex technology projects on time and within budget while ensuring high user adoption
Residents of California, click Here to view our California Applicant Privacy Notice.
Anticipated Application Close Date: 5/15/2024
LogicMonitor is an Equal Opportunity Employer
At LogicMonitor, we believe that innovation thrives when every voice is heard and each individual is empowered to bring their unique perspective. We’re committed to creating a workplace where diversity is celebrated, and all employees feel inspired and supported to contribute their best.
For us, equal opportunity means fostering a truly inclusive culture where everyone has the chance to grow and succeed. We don’t just open doors; we invite you to step through and be part of something bigger. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
#LI-Hybrid #BI-Hybrid
LogicMonitor is dedicated to fostering a culture of transparency and fairness, including our commitment to pay transparency. We provide the base salary ranges for all positions posted within the United States.
Compensation packages at LogicMonitor for eligible roles include base salary, a variable plan depending on role, along with comprehensive benefits. The range displayed on each job posting reflects the minimum and maximum base salary target for new hires in the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. LogicMonitor employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. As part of our holistic compensation philosophy, your package will also include, but is not limited to: Comprehensive health, dental and vision coverage, generous parental leave policies, access to our Employee Assistance Program and various Wellness programs, a 401K with company matching, a learning and development stipend, and an unlimited vacation policy. For more information on our benefits, see our careers page.
The Base Salary range for this role is:
$250,800—$340,000 USD
Our goal is to ensure an accessible and inclusive experience for every candidate.
If you need a reasonable accommodation during the application or interview process under applicable local law, please submit a request via this Accommodation Request Form.
Know your rights: workplace discrimination is illegal. Please click here to review LogicMonitor’s U.S. Pay Transparency Nondiscrimination Provision.
Top Skills
What the Team is Saying
What We Do
LogicMonitor® offers hybrid observability powered by AI. The company’s SaaS-based platform, LM Envision, enables observability across on-prem and multi-cloud environments. We provide IT and business teams operational visibility and predictability across their technologies and applications to focus less on troubleshooting and more on delivering extraordinary employee and customer experiences. For more information, visit www.logicmonitor.com.
Why Work With Us
We love going to work and think you should too. We are customer-obsessed, work as one agile team, and strive to be better every day while building trust. These are our core values. So it's no surprise that we work hard and genuinely have fun working with each other as we expand our global presence and achieve record-breaking success.
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LogicMonitor Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
We call our offices Centers of Energy, because they’re where we accelerate work, spark creativity, and ignite our culture of connection and celebration. Our teams coordinate their time in Centers of Energy to reflect how they work best.
