Vice President, Control Manager - AI/ML Analytics

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New York, NY
Hybrid
Senior level
Financial Services
We’re one of the world’s biggest technology-driven companies
The Role
The Vice President, Control Manager for AI/ML Analytics oversees governance for AI initiatives, drives implementation of risk and control processes, and leads a community of practice. Responsibilities include managing operational risk, conducting assessments, fostering collaboration, and developing reporting processes while ensuring compliance with standards and frameworks.
Summary Generated by Built In

Job Description
The Control Manager Vice President provides leadership to create a proactive risk and control culture that leverages proven evaluation strategies and sound change management protocols.
As a Vice President, Control Manager for AI/ML Analytics within the Chief Data & Analytics Office (CDAO), you will spearhead governance support for artificial intelligence initiatives and lead the Compliance & Operational Risk Evaluation (CORE) Program Governance. Your dynamic role will involve overseeing AI/ML Analytics processes and controls, driving the effective implementation of key controls in Policies and Standards, crafting comprehensive control management framework documents, and championing the Data & Analytics Control Manager community of practice. Collaborating closely with the Control Management team and CDAO business/control partners, you will be instrumental in shaping and managing the overall operational risk landscape for CDAO.
Job responsibilities

  • Create a proactive risk and control culture that leverages proven evaluation strategies and sound change management protocols.
  • Provide leadership support for the end-to-end execution of the Risk & Control Self-Assessment, including control breaks and resolutions, to reduce financial loss, regulatory exposure, and reputational risk.
  • Verify key controls outlined in AI/ML Analytics related Standards and Policies are accurately reflected for CDAO and, where appropriate, across Lines of Business (LOB) and Corporate Functions (CF), leveraging in-depth knowledge of the CORE platform.
  • Foster a community of practice for AI/ML Analytics-related Control Managers across LOBs and CFs, focusing on updates to standards, practices, common controls, and calibration.
  • Support the mapping and gap assessment of current state controls against industry frameworks such as the National Institute of Standards and Technology (NIST) and regulatory requirements such as the Cybersecurity and Infrastructure Security Agency (CISA) framework, facilitating gap remediation as needed.
  • Identify, analyze, and challenge meaningful metrics (.i.e. KPIs/KRIs) to inform on the health of the operational risk and control environment for reports shared with senior management, control committees and forums, and external regulators.
  • Assist in issue management workflow end-to-end, including root cause analysis, action plan development and issue validation; provide ongoing assessment and tracking of CDAO owned issues and action plans.
  • Design, enhance, produce, and maintain reporting processes for reoccurring deliverables on a regular basis.
  • Maintain subject matter expertise and primary point of contact for the CDAO stakeholders we support.


Required qualifications, capabilities, and skills

  • Bachelor's degree or equivalent experience required.
  • 7+ years of financial service experience in controls, audit, quality assurance, risk management, or compliance.
  • Proficient knowledge of control and risk management concepts with the ability to design, create, and evaluate a Risk & Control Self-Assessment in conjunction with business partners.
  • Sound judgement in prioritizing work, engaging senior leaders, and managing through change.
  • Experience leading across organizational boundaries to analyze, design, and deliver best practices.
  • Demonstrate confident leadership and sound judgment to influence a strong culture and risk management, including senior management presentations/ exchanges.
  • Strong understanding of the three lines of defense in banking institutions.
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Visio, OneNote) with the ability to develop compelling and meaningful executive presentations that will highlight opportunities/recommendation for improvement.


Candidates must be able to physically work in our Jersey City, NJ or New York City offices full-time (5 days). The specific details and timing will be determined and communicated by direct management.
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment/work visa at this time (including but not limited to H1B, H4 - EAD, OPT, TN, or L visas).
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
Control Management maintains a strong and consistent control environment through a joint accountability model that aligns managers with each function and region to mitigate operational risk. The team focuses on four areas: Control Design & Expertise, Risks & Controls Identification/Assessment, Issues & Control Deficiencies and Control Governance & Reporting.

Top Skills

Cisa
Core Platform
Microsoft Office Suite
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What the Team is Saying

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Executive Director, Software Engineering
“My favorite thing about JPMorgan Chase is the vast number of problems we solve, and the diversity it takes to do that. Moving money, enabling payments and producing a world class customer experience are just a fraction of what we work on. Because the office is so casual and open, I get to participate in discussions on all of this. “
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The Company
HQ: New York, NY
289,097 Employees
Hybrid Workplace
Year Founded: 1799

What We Do

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands.

Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products.

Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com.

©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.

Why Work With Us

Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.

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