As a Compliance and Operations Risk Test Manager, you will lead in shaping the testing strategy across various business lines, ensuring alignment with regulatory and firm requirements. Your deep understanding of risk management and control evaluation will be instrumental in identifying and mitigating risks, thereby enhancing compliance and operational risk management. Additionally, your aptitude in stakeholder management will enable you to foster strong relationships with senior stakeholders, including business management and regulatory bodies. Your analytical thinking and problem-solving skills will be crucial in breaking down complex business objectives into manageable tasks and activities. Your role will also involve making impactful decisions, while maintaining compliance with operational policies and precedents. As a leader, you will manage a diverse team, planning and organizing individual and team activities to integrate and coordinate work across various departments. Your role will be integral in ensuring a cohesive and efficient testing framework, contributing to the seamless delivery of quality outcomes.
Job Responsibilities:
Lead the development and execution of comprehensive testing strategies for the assigned function's control environment to ensure alignment with SOX, other regulatory frameworks & with the firm's risk priorities.
Oversee the comprehensive testing processes with precision and accountability to assess the control environment, identify gaps and prepare robust documentation including process documents, process flows, and overview documents that support testing conclusions.
Manage complex testing initiatives, applying advanced project management skills to ensure timely and efficient delivery of outcomes.
Oversee and drive issue validation, action plan quality and closure discipline by partnering with control owners to ensure remediation aligns with risk acceptance and compliance expectations.
Lead stakeholder engagement by facilitating meetings with business owners and stakeholders at various management levels, fostering collaboration across engagements and effectively influencing stakeholders during challenging discussions.
Make strategic decisions that have a wide-ranging impact throughout the function, using deep knowledge of policies/standards/procedures & risk management practices to ensure accurate implementation of compliance requirements thereby strengthening the firm's compliance and operational risk management framework.
Manage a diverse testing team by providing guidance, resolving issues, and fostering clear communication to ensure successful engagement delivery
Required Qualifications, Capabilities and Skills:
Bachelor's degree in business, finance, or related field; or equivalent work experience. Minimum of 13 years of work experience in controls testing, audit, operational risk management and managing testing processes within a risk & control environment.
Domain Knowledge: Strong understanding of Risk Management and Compliance
Strong stakeholder management skills, with experience in fostering relationships with senior stakeholders and effectively communicating testing strategies and outcomes.
Advanced proficiency in project management and time management, with a history of delivering results that accelerate business objectives.
Proven track record of leading diverse teams while strategically planning and coordinating cross-departmental activities to achieve compliance requirements and operational excellence
Demonstrated proficiency in advanced analytical thinking and problem solving skills with a track record of systematically evaluating complex situations to extract key insights, coupled with excellent written and verbal communication skills to influence business leaders in a meaningful and actionable manner.
Demonstrated expertise in MS Office applications, with advanced skills in Excel, Word, and PowerPoint highly recommended.
Preferred Qualifications, Capabilities and Skills:
Professional qualifications like CA, CPA, MBA Finance, CIA is preferred.
Audit & control testing background / experience.
Proven track record in developing and implementing comprehensive testing strategies that align with regulatory requirements and firm policies.
Experience with automation and AI-driven testing frameworks is highly desirable, along with the ability to innovate, challenge the status quo and proactively identify automation opportunities.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Skills Required
- Bachelor’s degree in business, finance, or a related field, or equivalent work experience
- At least 13 years of experience in controls testing, audit, operational risk management, and managing testing processes within a risk and control environment
- Strong understanding of risk management and compliance
- Strong stakeholder management skills, including relationships with senior stakeholders and communication of testing strategies and outcomes
- Advanced project management and time management skills
- Experience leading diverse teams and coordinating cross-departmental activities
- Advanced analytical thinking and problem-solving skills
- Excellent written and verbal communication skills
- Proficiency with Microsoft Office applications, especially Excel, Word, and PowerPoint
- CA, CPA, MBA Finance, or CIA professional qualification
- Audit and control-testing background or experience
- Experience developing and implementing testing strategies aligned with regulatory requirements and firm policies
- Experience with automation and AI-driven testing frameworks
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
-
Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
-
Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
-
Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
Gallery







