Communications Manager Vice President

Job Description
External and internal Communications is an integral function within J.P. Morgan's Commercial & Investment Bank. You'll join a team that's a trusted advisor to senior leaders and key stakeholders across the company and utilizes a variety of channels and tools to reach its target audiences. The team develops, executes and measures internal communications programs that help ensure employees remain informed and engaged on the business strategy, priorities and culture; and promote both proactive and reactive external communications initiatives that highlights the business and aid in safeguarding the firm's reputation.
As a Communications Manager Vice President within the Global Banking (GB) business, you'll contribute to the internal, executive and external communications strategy supporting both the Global Corporate Banking franchise, which serves large corporate, financial institution and public sector clients around the world, and the Global Banking product and experience group, which is responsible for creating a seamless and engaging client journey. The role will involve close collaboration with leaders across our business and functions, and across JPMorganChase's global internal and external communications teams to deliver key messages and coordinated story that align with business objectives for employees, clients and relevant media outlets.
Job Responsibilities:

• Develop and execute innovative and engaging communication strategies
• Identify, craft and deliver clear and concise communications, including executive messages, business updates, business or human interest stories, organization announcements and employee events
• Lead efforts to deliver and amplify key messages across a variety of owned channels, such as the intranet newsfeeds, digital signage, email messages, newsletters, large employee meetings, LinkedIn, etc.
• Collaborate and/or lead communications efforts for annual and reoccurring internal programs across the business, such as newsletters
• Lead connectivity and collaborate closely with key internal stakeholders and partners on issues impacting our business and to help advance business objectives
• Draft talking points, briefing documents, bylines and other written materials, as needed
• Support both proactive and reactive external communications efforts
• Conduct research and help track down facts in close collaboration with internal team
• Identify opportunities to modernize communications, make process improvements and enhance efficiencies and identify and track key performance metrics to report on results

Required qualifications, capabilities, and skills:

• 7+ years of communications experience in a large, matrixed organization or within a PR agency
• Strong written and verbal skills with the confidence to communicate with senior stakeholders
• Outstanding writing and editing skills; as well as verbal skills with the confidence to communicate with senior stakeholders
• Creative presentation skills (expertise in PowerPoint) to help develop materials that tell a larger story
• Experience working cross-functionally and collaborating with team members at all levels and across the globe
• An obsessive attention to detail, a deep respect for journalism, an appetite for reading around the subject, and a curiosity to learn more about banking
• Excellent organizational skills with the ability to multitask and prioritize high volume, high priority initiatives in a deadline-driven environment
• Ability to work independently to execute on projects while taking direction from multiple managers in a timely manner
• Commitment to maintaining the firm's high standards related to risk, compliance and its Code of Conduct

Preferred qualifications, capabilities, and skills:

• Experience supporting banking or financial services companies
• Additional multimedia/creative design skills (e.g., Adobe Photoshop, Adobe Premiere Pro, HTML)

About Us
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans
About the Team
Commercial Banking is focused on helping our clients succeed and making a positive difference in our communities. We provide credit and financing, treasury and payment services, international banking and real estate services to clients including corporations, municipalities, institutions, real estate investors and owners, and non-profit organizations.
Marketing & Communications teams shape the firm's brand and protect and grow the firm's excellent reputation across the world. They deepen relationships with customers through shared passions with a best in class portfolio of partnerships globally. Through the use of data and analytics, they create and deliver marketing campaigns or servicing messages through our websites, mobile apps, and paid media channels based on what is best for the customer.