Vice President, Product Chase Travel Corporate ,Travel Manager Experience

Reposted 5 Days Ago
Be an Early Applicant
2 Locations
Hybrid
Expert/Leader
Financial Services
We’re one of the world’s biggest technology-driven companies
The Role
Owns the vision, strategy, roadmap, and execution for corporate travel manager experience products. Leads reporting, dashboard, and online booking integrations; defines measurable outcomes; improves end-to-end travel journeys; and partners with engineering, design, analytics, and commercial teams. The role requires executive stakeholder influence, decisive prioritization, customer research, data-driven decisions, and mentoring product managers.
Summary Generated by Built In

Build products that make business travel simpler, more proactive, and easier to manage. You’ll turn ambiguity into clear direction and ship measurable improvements that teams feel every day.

As a Vice President, Chase Travel Corporate - Travel Manager Experience  in the Traveler Experience team, you drive the vision and execution for a portfolio that helps travel managers stay ahead—using data, experimentation, and disciplined prioritization. You partner closely with engineering, design, and analytics to deliver end-to-end improvements across the travel manager journey. You communicate strategy clearly, make smart trade-offs, and focus the team on outcomes that matter.

Job responsibilities

  • Set and own the product vision, strategy, and roadmap for traveler experience, translating ambition into a sequenced delivery plan
  • Lead strategy and execution for reporting and dashboard products and online booking tool integrations
  • Make decisive trade-offs, remove blockers, and drive fast movement from insight to shipped product
  • Define success metrics and hold the portfolio accountable to measurable business and user outcomes
  • Map and continuously improve the end-to-end travel journey, prioritizing the highest-impact investments
  • Ground decisions in customer research, data, and direct travel manager feedback
  • Partner with engineering, design, data and analytics, and commercial leaders to align priorities and delivery
  • Influence senior stakeholders by communicating strategy, trade-offs, and progress with clarity and credibility
  • Develop and mentor product managers, raising the bar on product craft and execution

Required qualifications, capabilities, and skills

  • Demonstrated product management experience owning product strategy and roadmaps for customer-facing technology products
  • Proven ability to operate strategically while driving hands-on execution with a strong bias for action
  • Track record of shipping products that deliver measurable business and user outcomes
  • Strong analytical and problem-solving skills, including making trade-offs with incomplete information
  • Ability to prioritize ruthlessly across competing, high-value demands
  • Excellent written, verbal, and visual communication skills with executive-level stakeholder management
  • Deep fluency with agile product development practices at scale
  • Ability to work autonomously and drive progress through ambiguity

Preferred qualifications, capabilities, and skills

  • Experience owning data, reporting, dashboard, or analytics products
  • Experience with expense, payments, or financial integration products
  • Experience improving complex, multi-step customer journeys
  • Experience building, leading, and mentoring product teams
  • Familiarity with corporate travel workflows (policy, approvals, expense, and payment processes)
About Us

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.  We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.

Skills Required

  • Demonstrated product management experience owning product strategy and roadmaps for customer-facing technology products
  • Proven ability to operate strategically while driving hands-on execution with a strong bias for action
  • Track record of shipping products that deliver measurable business and user outcomes
  • Strong analytical and problem-solving skills, including making trade-offs with incomplete information
  • Ability to prioritize ruthlessly across competing, high-value demands
  • Excellent written, verbal, and visual communication skills with executive-level stakeholder management
  • Deep fluency with agile product development practices at scale
  • Ability to work autonomously and drive progress through ambiguity
  • Experience owning data, reporting, dashboard, or analytics products
  • Experience with expense, payments, or financial integration products
  • Experience improving complex, multi-step customer journeys
  • Experience building, leading, and mentoring product teams
  • Familiarity with corporate travel workflows, including policy, approvals, expense, and payment processes

JPMorganChase Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.

  • Healthcare Strength Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
  • Parental & Family Support Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
  • Retirement Support Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.

JPMorganChase Insights

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The Company
HQ: New York, NY
289,097 Employees
Year Founded: 1799

What We Do

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.

Why Work With Us

Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.

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