The Role
Supports emergency veterinary doctors by triaging patients, gathering and relaying histories, communicating estimates and discharge information, preparing treatment sheets, filling prescriptions, managing calls and administrative tasks, entering charges, and coordinating reports. The assistant also helps maintain patient comfort, treatment-floor cleanliness, hospital workflow, and doctor schedules. The role works four 10-hour evening shifts per week and requires prior experience as a doctor's assistant.
Summary Generated by Built In
VCA Animal Specialty Group (ASG) is seeking an experienced Doctor’s Assistant (DA) for our ER dept. ASG is located in Los Angeles, Glendale adjacent.Primary skills required for this position:
- Triage patients, including STAT calls as needed
- Communicate with clients to obtain histories, explain estimates, discharges and euthanasia paperwork
- Create estimates and present to clients
- Thoroughly relay patient histories to doctors and technicians
- Help maintain the flow of the doctor's schedules & triages
- Create treatment sheets in Smart Flow per doctor's instructions
- Fill prescriptions to go home with clients
- Answer calls, and send and receive emails/text messages
- Manage daily tasks (lab & radiology reports, filing, call backs/updates, enter charges, export Smart Flow discharges into Woofware, etc.)
- Ensure patients are clean and comfortable
- Help clean and maintain the overall treatment floor and hospital
- Shifts: 10-hours, 4 days/week
- Shift Hours: 4pm - 230am
- Competitive compensation from $23-$28
- Hands on patient handing opportunities once trained
- Complete benefits package, including medical/dental/vision insurance (after 30 days of employment)
- Accrued vacation and sick time
- Paid holidays *
- 401k (with company matching)
- Employee pet discounts
- Health and wellness resources
- and much more!
If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com.Skills Required
- Experience as a veterinary doctor's assistant
- Triage patients, including STAT calls
- Communicate with clients and obtain patient histories
- Explain estimates, discharges, and euthanasia paperwork
- Create and present client estimates
- Relay patient histories to doctors and technicians
- Maintain doctor schedules and triage flow
- Create treatment sheets in Smart Flow
- Fill prescriptions for clients
- Answer calls and manage emails and text messages
- Manage laboratory and radiology reports, filing, callbacks, updates, charges, and discharges
- Ensure patients are clean and comfortable
- Clean and maintain the treatment floor and hospital
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The Company
What We Do
A leader in veterinary care, VCA Animal Hospitals is a family of hometown animal hospitals dedicated to positively impacting pets, people, and communities. They provide world-class medicine and hometown care to more than four million pets each year, offering a range of services from primary and urgent care to specialty and emergency medicine. VCA is part of the Mars Veterinary Health family of brands.
VCA Animal Hospitals Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Typical time on-site:
None
