Do you stay calm under pressure, love helping people and pets, and thrive in a fast-paced environment? VCA VREC Referral and Emergency Veterinary Hospital is looking for a Part-Time Night Shift Client Service Representative to join our emergency and specialty team.
Schedule:
Part-time | Night shifts | Weekends and holidays may be required
What You’ll Do:
Greet and assist clients during emergency visits with empathy and professionalism
Answer phones, triage calls, and communicate urgent information to the medical team
Check patients in and out, process payments, and manage medical records
Support doctors and technicians in a high-intensity emergency setting
Provide compassionate client service during stressful and emotional situations
What We’re Looking For:
Strong communication and customer service skills
Ability to multitask and stay composed in emergencies
Previous veterinary or medical front-desk experience preferred (but not required)
Comfortable working overnight shifts in a fast-paced environment
Team-oriented, dependable, and detail-focused
Why VCA:
Competitive pay with overnight shift differential
Paid training and opportunities for growth
Access to VCA’s network of hospitals and continuing education
Supportive team culture focused on pets, people, and purpose
If you’re passionate about helping pets and their people when they need it most, we’d love to meet you.
👉 Apply today and become part of the VCA family.
If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).We are proud to be an Equal Opportunity Employer. For a complete EEO statement please see our career page at vcacareers.com.Skills Required
- Strong communication and customer service skills
- Ability to multitask and remain composed during emergencies
- Comfort working overnight shifts in a fast-paced environment
- Team-oriented, dependable, and detail-focused work style
- Previous veterinary or medical front-desk experience
What We Do
A leader in veterinary care, VCA Animal Hospitals is a family of hometown animal hospitals dedicated to positively impacting pets, people, and communities. They provide world-class medicine and hometown care to more than four million pets each year, offering a range of services from primary and urgent care to specialty and emergency medicine. VCA is part of the Mars Veterinary Health family of brands.
VCA Animal Hospitals Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
