Veterinary Assistant - Emergency

Posted Yesterday
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Fountain Valley, CA, USA
In-Office
20-25 Hourly
Junior
Pet • Professional Services
The Role
Provides emergency veterinary support by assisting doctors and technicians with patient care, maintaining medical records, communicating with clients, coordinating patient flow, and educating pet owners. The role also supports staff training, ensures daily communication and regulatory compliance, and delivers compassionate care in a fast-paced animal hospital. Requires at least two years of veterinary technician or assistant experience, strong communication skills, teamwork, attention to detail, and knowledge of veterinary medical charges.
Summary Generated by Built In

Join the VCA West Coast Specialty & Emergency Animal Hospital team! 

Location: 18300 Euclid St., Fountain Valley, CA 92708

Schedule: Full-Time, Tuesday, Thursday – Saturday, 10 a.m. - 8:30 p.m.

Salary: $20 - $25 / hour.

Compensation is dependent on education, experience, credentials, location, nature of practice, schedule, and additional responsibilities.  

Why We Want You! 

We are seeking a dedicated and experienced Veterinary Assistant (VA) to join our Emergency Department team. The ideal candidate will play a vital role in delivering exceptional client service, supporting patient care, and assisting with the daily operations of our fast-paced hospital environment.

This position requires a compassionate individual with a strong passion for animal care and a commitment to providing high-quality support to both patients and clients. As an integral member of our team, you will work collaboratively with veterinarians, veterinary technicians, assistants, and support staff to ensure the highest standard of care and overall well-being of our patients.

Key Responsibilities:

  • Employee communications

  • Assist in training, education, and development of staff

  • Ensure records are maintained accurately.

  • Answering client referral calls.

  • Ensure communication tasks are completed daily.

  • Oversee client flow to ensure clients and patients are seen and treated in a professional, timely manner.

  • Communicate client updates to department technicians and doctors.

Skills:

  • Excellent client service skills

  • Excellent communication and interpersonal skills

  • Must be detail-oriented

  • Possess a good understanding of financial and medical charges.

  • Maintain accurate electronic medical records and ensure proper documentation.

  • Communicating and educating pet owners on medical conditions, treatment plans, and at-home care.

  • Collaborate with other departments to provide comprehensive care to patients.

  • Ensure compliance with veterinary regulations and standards.

  • Assisting our Doctor and Technician staff as needed with patient care

Qualifications:

  • 2 years minimum Veterinary Medicine experience as a Veterinary Technician or Assistant

  • Knowledge of anatomy, physiology, and common conditions (Preferred but not required).

  • Excellent communication and interpersonal skills.

  • Ability to work collaboratively in a team-oriented environment.

  • Compassionate and empathetic attitude towards animals and their owners.

If you are a current associate, you need to apply through our internal career site. Please log in to Workday and click on the Career worklet on the landing page or search for Find Jobs. 

Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision, and paid vacation/sick days, 401(k), generous employee pet discounts, and more! 
 
The information in this description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development) 
 
We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement, please see our career page at vcacareers.com 

Apply Today!

If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.

Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!

The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).

We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com.

Skills Required

  • At least 2 years of veterinary medicine experience as a veterinary technician or assistant
  • Excellent client service skills
  • Excellent communication and interpersonal skills
  • Detail-oriented approach
  • Ability to work collaboratively in a team-oriented environment
  • Compassionate and empathetic attitude toward animals and their owners
  • Knowledge of anatomy, physiology, and common conditions
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The Company
HQ: Los Angeles, CA
35,000 Employees
Year Founded: 1986

What We Do

A leader in veterinary care, VCA Animal Hospitals is a family of hometown animal hospitals dedicated to positively impacting pets, people, and communities. They provide world-class medicine and hometown care to more than four million pets each year, offering a range of services from primary and urgent care to specialty and emergency medicine. VCA is part of the Mars Veterinary Health family of brands.

VCA Animal Hospitals Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: None
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