Join a mission-driven team supporting veterans experiencing homelessness as they transition into stable housing. As a Veteran Support Coordinator, you will lead day-to-day residential operations, provide direct client support, and help create a structured, therapeutic living environment that promotes independence and long-term stability.
Key Responsibilities- Coordinate daily operations of a residential housing program for veterans
- Support a therapeutic community environment through structured activities and resident engagement
- Provide direct services, including life skills coaching, wellness checks, and supportive counseling
- Facilitate support groups, workshops, and life skills classes
- Conduct intakes, resident check-ins, and documentation in compliance with HIPAA standards
- Monitor and de-escalate behavioral issues to maintain a safe, stable environment
- Collaborate with case managers, clinical teams, and property management on housing and resident needs
- Coordinate transportation services (van runs), scheduling, and vehicle logs
- Plan and manage resident activities, events, and community engagement initiatives
- Maintain client records, service documentation, and program reports
- Track donations, inventory, and program resources
- Assist with data collection, HMIS reporting, and program compliance
- Bachelor’s degree in Social Work, Human Services, Psychology, or related field
- OR 4+ years of relevant experience in homeless services, residential programs, or case management
- Experience working with veterans, homelessness, or behavioral health populations (preferred)
- Strong skills in crisis intervention, conflict resolution, and client engagement
- Knowledge of residential services, supportive housing, and life skills programming
- Excellent communication, organization, and documentation skills
- Ability to work independently and collaboratively in a fast-paced environment
- Valid driver’s license and ability to transport clients as needed
- Mission-driven work supporting veterans and housing stability
- Hands-on role with direct impact on client outcomes
- Collaborative, team-oriented environment with growth opportunities
Skills Required
- Bachelor's degree in Social Work, Human Services, Psychology, or related field OR 4+ years relevant experience in homeless services/residential programs/case management
- Experience working with veterans, homelessness, or behavioral health populations
- Skills in crisis intervention, conflict resolution, and client engagement
- Knowledge of residential services, supportive housing, and life skills programming
- Excellent communication, organization, and documentation skills
- Ability to work independently and collaboratively in a fast-paced environment
- Valid driver's license and ability to transport clients as needed
- Experience with HMIS and HMIS reporting
- Knowledge of HIPAA standards and compliance for client documentation
What We Do
U.S.VETS is a leading 501(c)(3) nonprofit organization dedicated to ending veteran homelessness in the United States. The organization provides veterans and their families with tailored support, including housing, mental health services, and workforce development, to help them transition from homelessness to independence. Its mission is to empower veterans through comprehensive services and advocacy to ensure all veterans and their families have their needs met.
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